Testimonial from Mort W. Kirkwood Road, West Hartford, CT
Review originally posted on
Response from Rhino-Back Roofing:
Mort- Thank you for taking the time to review us on Angies list. We really appreciate that! Josh and I enjoyed spending some time with you. Never hesitate to call if we can help you with anything at all.
Here is some project information for others reading this review. We stripped a very problematic portion of the roof on this colonial style home on Kirkwood Road in West Hartford CT 06117. The area had a transition between an extremely low pitch and a standard pitch, which in and of itself can cause problems. On top of that there were 3 skylights. 1 was located on the low pitch section and 2 on the standard pitch. On this type of roof set up, with so many penetrations on low pitch, there is very little margin for error. The existing low pitched skylight was an improper product application. It was something called a deck mounted skylight, which is built for more of a standard pitch roof. So it had been leaking intermittently. There were also problems with the transition between the low and high pitched areas, and at the base of the other 2 skylights. Once the roof was stripped we removed some siding to be able to run a modified asphalt flat roofing product up the sidewalls, onto the very low pitched area and a few feet up the standard pitched area. That area was too shallow for standard roofing shingles. We also installed, and cemented in, the appropriate kind of skylights including the recommended factory flashing kits. We finished off by applying a high grade ice and water shield, synthetic underlayment, and shingles up the standard pitch portion of the roof. Finally we reinstalled the vinyl siding that had been removed. This was a very complicate roof installation. But we were very thankful to be able to help Mort and his wife, and know their home is well protected.