Our well-trained team of professionals are experienced in a wide range of roofing repair services in West Springfield
Our West Springfield customers, sometimes need roof repairs. But ask yourself...
If so, you may be entitled to coverage from your insurance company to replace your West Springfield MA roof.
Many different factors should be considered when choosing between roof repair and a full roof replacement. Whether it's an unexpected storm, wear and tear, damage from a fallen tree branch, or roof age. If your roof is leaking you will want to take immediate action. Contact a professional roofer like Rhino-Back to help you put together a plan to replace your roof in the most cost-effective way.
Our well-trained installers in West Springfield are experienced in many aspects of roofing service. We are ready to help answer any questions you have and to offer advice that leads you to an excellent roof experience. Contact us now for a free roof replacement estimate.
Granby, CT
Granby CT Roofing Replacement by a Roofing Contract Rhino-Back Roofing
A rating
The total roofing experience with Rhino-Back roofing was exceptional. All aspects of the job, from the beginning first home visit from Mike Trouern-Trend to evaluate the project, to the promptness of communication relating to the quoting of the project as well as the final installation were seamless. Progress reports on start dates, and timing came regularly from Mike, and Rhino-Back was able to come earlier than expected and completed the job in just a day and a half. The crew that did the actual installation was professional, courteous, and prompt. When they left the job after the first day, the yard was clear of debris and the unused materials were neatly stacked in the driveway. After completion of the job extra care was taken to look for stray scraps of shingles or nails that might had fallen through the tarps. I could not be more pleased with the roofing experience that Rhino-Back provided for my home. I recommend this company to anyone who is looking for a new roof or partial roof repair if they enjoy professional service, outstanding quality and reasonable pricing.
Rhino-Back Roofing is a fantastic company and I can't say enough good things about them. I have a beautiful new roof and chimney as of today! Working with Mike is like working with your best friend! He's genuine, friendly, and honest and makes you feel at ease and comfortable. He really cares about getting you the best roof for the best price, and will do anything it takes! We interviewed several roofers and Mike's price was very competitive (actually I think it was the lowest bid even though he had the best Owens Corning materials and warranty). He was very patient with me when I had questions, explaining all my options and the pro's and con's of different methods. When I preferred adding a ridge vent and soffit vents rather than the roof top fan that he recommended, he gave me a price using both methods. I ultimately chose the ridge and soffit vents and his supervisor, Josh cut the soffit vents himself the day before installation. When I thought we needed a few more vents, Josh added 3 more on installation day at no additional charge!. Since a tree had damaged the back eave of the garage, Mike said he'd take care of that for us, and Josh replaced the plywood, back eave and gutter. Josh is an expert craftsman and the result is beautiful! My roof was leaking over my porch and when the tarp we installed failed, Mike pushed up my roof installation date to accommodate me and get the job done. Mike is very involved from start to finish and kept me informed every step of the way. Both he and Josh returned every phone call and text immediately or within a couple of hours. When I woke up on installation day and realized I hadn't asked Mike to include my shed roof, I asked Josh if he could possibly do the shed also. Since they'd ordered extra shingles, they had enough to do my shed and got that done too! The house, garage and shed were done in one day and Josh was on hand all day answering my questions and taking me for a walk around to see the work being done. The roofing crew were professional, courteous and very hard working on a very cold and windy day! I enjoyed talking to them from time to time and was amazed at the beautiful work they were doing. They made sure I had clear access to my doorways as I went in and out during the day, raking away leaves and nails for me. They did an amazing clean up job, even raking all the stubborn leaves from under my bushes along the house. It was like having a fall cleanup crew free of charge! When Josh inspected my chimney the day before installation, he said it would need a rebuild within the year. Since I'd taken out a low interest Energy Conservation Loan from Capital for Change, I wanted get the chimney done immediately in order to add the cost of the chimney rebuild to my loan, which would require completing new paperwork and a few days delay in payment to the roof crew. Mike was completely understanding, patient and helpful, getting me the new paperwork I needed for the loan. He quickly lined up a chimney mason and crew, and within 5 days of the roof installation, the chimney was done (today!). I highly recommend Rhino-Back Roofing with no reservations! Working with Mike was the best experience a girl (or woman with not roofing knowledge) could ask for. Choose Rhino-Back Roofing! You won't be disappointed!
Rhino-Back Roofing was the right choice to repair our roof from hail damage. They walked us through the whole process, keeping us up-to-date on the status of our claim. We are thrilled with the results and seeing the team’s attention to details during the roof replacement gives us confidence that this roof will be leakproof for 50 years.
A rating
Everything went great from start to finish. Mike presented a professional explanation of what they would do and what materials they would use. The contract was written specifically showing exactly what Mike had indicated. When the time came for our roof to be done Josh and his crew showed up on time, I was walked around our house and told how they were going to protect the siding and landscaping. The work was completed the same day including cleanup. Everything was perfect and done exactly as I was told. I would highly recommend Rhino-Back roofing.
The team at Rhino-Back Roofing provided exceptional service beginning with the claims process all the way through the installation. The professionalism and courtesy of the office staff, crew leads and supervisors was especially noticeable and appreciated. You will be pleased with the time taken by the company's owner to fully explain their standards of quality and workmanship.
Out of all of the companies that bid on our roof replacement, Mike was the only one who took the time to explain every detail of the project, including his findings from inspecting our attic and covered porch areas. He thoroughly reviewed with us the superior quality of his product (Owens Corning) vs the shingles and underlayment used by other companies. Our own research confirmed what Mike had shared. The crew was fantastic - thorough, clean, polite, and fast! They completed our large project in a single day. We are thrilled with the results and would recommend Rhinoback Roofing to anyone and everyone. Mike and his team definitely go 'above and beyond' to ensure a high-quality result.
was extremely pleased with Rhino-Back roofing owner Mike's attention to detail and completeness when explaining the roofing system, products, cost estimate and warranty. During the follow-up to the estimate, when we discussed some changes, Mike was prompt and very responsive via email and phone to resolve any issues. The Rhino-Back crew stripped all shingles, removed and replaced about 25 sheets of damaged or moldy plywood, replaced 2 skylights, and re-shingled the roof, all in only 1 day. The clean-up was thorough, and there was even a second clean-up person that came the following day to get any small debris that was missed by the roofing crew. This is a 5-star outfit, in my view, and I'd highly recommend them to anyone with a roofing issue.
A rating
They were great. Came on time, finished quickly – earlier than expected. Very professional. Great owners and staff. Easy to contact. They called and kept us informed on every step of the project. A storm was coming in and they stayed late to make sure the project was finished so we would not have problems with leaks. They made sure to cleanup and the workmanship is wonderful. We have dealt with many contractors (fired a few) through the years and Rhino-Back roofing is the best. We would recommend them 100% percent. Great quality, workmanship and they made that we were happy.
A rating
Everyone was very professional from the beginning of the process. The quality of the roof and the work is excellent. They came on time, and everything was done on the same day without any issues. Their customer service is excellent as well.
They did a great job. They deserve to have good feedback. I was satisfied that they knew about the problems with my roof. They did the preliminary checkup in a much more thorough manner than any other company. Rhino came in and told me up front what the problems were and what they could do. My house was built in 1938, but they were able to assess it very quickly and correctly. I would like to recognize Mike, the installer, and Josh, the foreman. They are both very open, straightforward, and did a good job. I don’t normally do these things, did such a good job that I wanted to make sure they got my positive feedback.
A rating
Recently I had my roof replaced by RHINO-BACK ROOFING. I am more than pleased at the way the roof came out. It is in my estimation a beautiful roof. The entire process from looking over my roof, the estimate, the setup, scheduling, and the actual roof replacement was handled professionally and expertly. Mike Trouern-Trend from Rhino-Back handled the entire job very professionally. He listened to my questions and concerns and handled everything in a courteous and timely manner. I would recommend Rhino-Back Roofing and Mike to anyone needing a roof replacement. In addition to replacing my roof he also replaced my sky-light in my attic. All the work was done to my complete satisfaction.
We found an issue with our roof in October and we called Rhino. We needed to replace our roof. The job was completed quickly and seamlessly. Very professional staff and caring for our roof needs. Thank you!!
Lisa Trouern-Trend and her husband Mike, own Rhino Back Roofing, a local family company. They did my roof in September and were affordable and GREAT to work with. We were in a similar situation and Mike walked us through all of our options. Highly recommend.
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Excellent! The company was very responsive and the workers were neat, competent and professional.
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They replaced my roof and all the wood under the shingles. They did a phenomenal job all in one day. They had 8 people working on it. Everything was done exactly when and how it was described. When at the last minute, I asked for a postponement until a day when we wouldn’t be home to hear all the noise, there was no problem. It looks great and the cleanup was perfect.
We are extremely pleased with our new roof by Rhinoback Roofing. Out of all of the companies that bid on our roof replacement, Mike was the only one who took the time to explain every detail of the project, including his findings from inspecting our attic and covered porch areas. He thoroughly reviewed with us the superior quality of his product (Owens Corning) vs the shingles and underlayment used by other companies. Our own research confirmed what Mike had shared. The crew was fantastic - thorough, clean, polite, and fast! They completed our large project in a single day. We are thrilled with the results and would recommend Rhinoback Roofing to anyone and everyone. Mike and his team definitely go 'above and beyond' to ensure a high-quality result.
It was an absolute pleasure to work with Rhino Back Roofing from start to finish. Mike, Josh and the rest of the team are consummate professionals during every phase of the process. From the initial meeting, to the final cleanup, we experienced a sense of confidence that the job was being done right. The results are spectacular and it looks like a new home! Thank you Rhino Back!
A rating
Rhino-Back Roofing was great. Mike spent a lot of time explaining the process and answering questions to put our mind at ease. He was a super nice person to work with and followed through on everything he said he would do. They were also very competitively priced and the products and workmanship were excellent. We would highly recommend Mike Trouern-Trend and Rhino-Back Roofing!
After the May 2018 hail storm, we contacted Mike and Lisa at Rhino Back Roofing Our experience was excellent with professionalism and communication way above par. The installation crew was fast, friendly and did an amazing job!
A rating
Our experience with Rhino Back Roofing almost seemed too good to be true. That feeling prevailed from the point when Mike arrived (right on time) for our estimate to the final walk-around inspection with the project manager, Josh, to assure that we were completely satisfied with our new roof installation. Mike spent far more time with us during the estimate than any other contractor. After doing a thorough inspection and measurement of our roof edges, roof surfaces, perimeter trim, and fascia boards he sat down with us and went through what materials would be used and why and walked us through the old roof removal, repair measures, and new roof installation. He answered our questions in a professional and knowledgeable manner then stepped out to his car to work up our estimate. Several minutes later he knocked on the door and handed us a printed and very detailed estimate that was competitive with other estimates we had received. Everything happened when and how it was promised. The installation crew was amazing. They were efficient and hard working. The on-site carpenter replaced all the rotted fascia, soffits, and trim while the crew installed the full perimeter drip edge and underlayment materials exactly as specified. The roof area around the chimney was waterproofed, the chimney was re-leaded and then the new roof shingles were installed. During the entire process, the crew was all business; each member seemed to know exactly where he needed to be and what to do, so things moved very quickly. Clean up was thorough. The driveway and lawn were swept and raked until there was no debris visible. Finally, a magnetic roller was run up and down the driveway and all around the house multiple times to pick up any roofing nails that might be left on the ground. We are very pleased with our new roof! Having watched the entire installation process, we can say that everything we asked for was done perfectly and every part of the roof system was installed with meticulous care. If you’re looking for excellent customer service and a quality roof, we would enthusiastically recommend Rhino Back Roofing.
