Rhino-Back Roofing is a fantastic company and I can't say enough good things about them. I have a beautiful new roof and chimney as of today! Working with Mike is like working with your best friend! He's genuine, friendly, and honest and makes you feel at ease and comfortable. He really cares about getting you the best roof for the best price, and will do anything it takes! We interviewed several roofers and Mike's price was very competitive (actually I think it was the lowest bid even though he had the best Owens Corning materials and warranty). He was very patient with me when I had questions, explaining all my options and the pro's and con's of different methods. When I preferred adding a ridge vent and soffit vents rather than the roof top fan that he recommended, he gave me a price using both methods. I ultimately chose the ridge and soffit vents and his supervisor, Josh cut the soffit vents himself the day before installation. When I thought we needed a few more vents, Josh added 3 more on installation day at no additional charge!. Since a tree had damaged the back eave of the garage, Mike said he'd take care of that for us, and Josh replaced the plywood, back eave and gutter. Josh is an expert craftsman and the result is beautiful!
My roof was leaking over my porch and when the tarp we installed failed, Mike pushed up my roof installation date to accommodate me and get the job done. Mike is very involved from start to finish and kept me informed every step of the way. Both he and Josh returned every phone call and text immediately or within a couple of hours. When I woke up on installation day and realized I hadn't asked Mike to include my shed roof, I asked Josh if he could possibly do the shed also. Since they'd ordered extra shingles, they had enough to do my shed and got that done too! The house, garage and shed were done in one day and Josh was on hand all day answering my questions and taking me for a walk around to see the work being done. The roofing crew were professional, courteous and very hard working on a very cold and windy day! I enjoyed talking to them from time to time and was amazed at the beautiful work they were doing. They made sure I had clear access to my doorways as I went in and out during the day, raking away leaves and nails for me. They did an amazing clean up job, even raking all the stubborn leaves from under my bushes along the house. It was like having a fall cleanup crew free of charge!
When Josh inspected my chimney the day before installation, he said it would need a rebuild within the year. Since I'd taken out a low interest Energy Conservation Loan from Capital for Change, I wanted get the chimney done immediately in order to add the cost of the chimney rebuild to my loan, which would require completing new paperwork and a few days delay in payment to the roof crew. Mike was completely understanding, patient and helpful, getting me the new paperwork I needed for the loan. He quickly lined up a chimney mason and crew, and within 5 days of the roof installation, the chimney was done (today!). I highly recommend Rhino-Back Roofing with no reservations! Working with Mike was the best experience a girl (or woman with not roofing knowledge) could ask for. Choose Rhino-Back Roofing! You won't be disappointed!
Testimonial from Joanne D. Arwood Road, Farmington, CT
Review originally posted on
Response from Rhino-Back Roofing:
Wow Jo, your review is very very kind! Thank you for all the complements. We will let Josh, Marcos and the guys know what you said. Your project was a pleasure to do and every one agrees the house looks great! Please call if you need any help business or beyond. --- Mike & Lisa Trouern-Trend and the Rhino-Back Roofing team