Rhino-Back Roofing Reviews

If you're looking for a Roofing Company in CT that you can really trust, look no further. We have an "A" Rating on Angie's List and a 5- Star Rating on Facebook and Google. Take a look at what our happy customers have to say about Rhino-Back Roofing in Simsbury CT.

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" Skillful and very efficient"

Kudos to the entire Rhino-Back Roofing team. Mike and Melanie did a great job for us. Starting at documenting the hail damage with the insurance company to answering all of our questions through out the whole project. The roofing team was careful of shrubs and property, skillful and very efficient through out the installation of multiple roofs on two structures. Management, staff, and tradesmen and women were consistently courteous and accommodating of our needs. Many thanks to all of you.


Testimonial from Roger & Diane H. Barndoor Hills Rd. Granby, Granby, CT

Review originally posted on

Response from Rhino-Back Roofing:

The team at Rhino-Back Roofing is excited to hear about your wonderful experience. Working with you was such an honor and we are grateful for your amazing review. We hope you enjoy your new roof!

Never have I had a company so concerned for customers and their home.

We recently had the best experience ever with Rhino-Back Roofing! Who ever thought putting a roof on your house and spending tons of $$$ would be great??? We DO. Never have I had a company so concerned for customers and their home. The Rhino-Back guys were professional and courteous and so detail oriented. I did get a few estimates for our job and Rhino-Back fell in the middle, but from a customer service perspective it was above and beyond and worth so much more! Mike came out and spent over 45 minutes explaining the entire project and costs, Josh called the day before and discussed all the details, the job was completed in one day, and the follow-up and cleanup were perfect. We had some snafus in scheduling, dumpster removal, etc but every step of the way, the guys were in constant communication and calls were answered immediately and Josh even came over within 15 minutes to answer some questions. I highly, highly recommend this company as their level of quality and customer service is above and beyond the norm. Thanks Rhino-Back, we’ll recommend you always!


Testimonial from Kathy W. Westborough Drive, Simsbury, CT

Review originally posted on

Response from Rhino-Back Roofing:

Kathy & Peter,-- You are the best! It was such a pleasure to work for you. We do try hard to create a good experience for our customers. So your feed back and gracious compliments mean a lot to the whole team. Let us know how we can help you in any way. Hope to connect again soon!--- Mike & Lisa Trouern-Trend & the Rhino-Back Roofing Team

Rhino-Back is one of the best contractors I’ve had the pleasure of working with

Rhinoback is one of the best contractors I’ve had the pleasure of working with. Owner Mike T is very pleasant and professional, and the manufacturer he uses, Owens-Corning, is top-notch. Mike explained everything in detail – roofing materials, the Owens-Corning warranty, and every step of the installation process --- and was the only one of the roofers who bid on the project to actually inspect the attic and crawl spaces to make sure the wood infrastructure was sound. Installation took one day – the crew of seven showed up at 7 am and by 6 pm the roof was finished, all debris was cleaned up, and the house looked terrific. Production manager Josh was on site all day to answer questions, and came back the next day to make sure that every old nail and shingle had been thrown away. You’d think such quality would be prohibitively expensive (and roofing is by nature costly) but Rhinoback’s price was mid-range of all the estimates I received. I highly recommend Rhino-Back!


Testimonial from Marilyn S. Silver Brook Lane, Granby, CT

Review originally posted on

Response from Rhino-Back Roofing:

Marilyn-- Thank you for the detailed and glowing review. The whole team really enjoyed working for you. If we can help you with anything business or beyond please let us know and let's make sure to stay in touch. Your home looks great, glad you went with the driftwood color!!-- Mike & Lisa Trouern-Trend & the Rhino-Back Roofing Team

We had an excellent experience with this company

Can only echo what others have said. Mike really made the sale with an ultra-thorough description of what they do, from the materials and methods to the logistical details and the warranty that all that provides. And at a competitive price, too. The actual crew was great, worked incredibly hard and completed the roof in a single day. We had an excellent experience with this company.


Testimonial from Kirk S. Clearfield Road, Simsbury, CT

Review originally posted on

Response from Rhino-Back Roofing:

Kirk & Susan--- Thank you very much for the kind review. It was great to be able to help you with your recent roofing project as well as improving the ventilation on your home at the same time. Please let us know if we can help you in any way. You were a pleasure to work for!--- Mike & Lisa Trouern-Trend & the Rhino-Back Roofing team

Rhino-Back Roofing was an absolute pleasure to deal with from start to finish

Rhino-Back Roofing was an absolute pleasure to deal with from start to finish. A phone call to them was promptly returned. Mike T scheduled an appointment to meet with my wife and I the next day. A dead tree fell on our roof and caused significant damage. Mike was able to assess the damage, recommend what needed to be done and assisted us with negotiating a settlement with our insurance company. The work was done as scheduled and completed in one day (strip damaged roof over two car garage, install ridge vent, replace shingles, replace gutters and check main roof. Clean-up was outstanding. It was a pleasure dealing with the foreman the day of the job. I am extremely pleased with the over-all experience and finished product. Rhino-Back Roofing has earned my highest recommendation.


Testimonial from Clay K. Tariffville Road, Simsbury, CT

Review originally posted on

Response from Rhino-Back Roofing:

Clay, We are very glad that the insurance claim worked out in your favor to fully cover the garage roof replacement. You guys where fantastic to work for. My daughter enjoyed coming on the initial inspection and meeting Diane. That was really fun for her. They grow up too quickly! Please never hesitate to reach out to us if you need help with anything- business or beyond.--- Mike & Lisa Trouern-Trend & the Rhino-Back Roofing Team

The work was done on the exact timeline that was promised. The cleanup was impressive. The job looks great.

This is a family owned business. Owners Mike and Lisa are both very involved in the business and live locally. Mike is a professional who is customer focused. My roof was leaking leading up to the job and I realized that an incoming storm was going to cause problems. I left Mike a voicemail around 8pm and the next morning at 8am he had his site supervisor at my house to put a temporary tarp on. Made all the difference and was a great way to start a relationship with a customer. In every way, my interactions with Mike were top notch. His crew does operate independently meaning Mike is not on-site when the work gets done. The one and only item that came up was during the installation of the plywood overlay. The crew missed a board of wood that had begun to rot from the inside. Once I pointed it out they ripped up the plywood and replaced the piece at their own cost. Still, I didn't like having to get involved especially around an area that was discussed heavily during the sales process. However, they made it right immediately when I brought it to their attention and this was the only item that came up. Overall.... The work was done on the exact timeline that was promised. The cleanup was impressive. The job looks great. Time will tell with regard to the work product but during yesterday's downpour everything stayed dry. If my mother needed her roof done tomorrow, I'd hire these guys. You could go cheaper but you'd probably pay for it in the long run. Good value. Thanks Mike!


Testimonial from Isaac F. Hazelmeadow Place, Simsbury, CT

Review originally posted on

Response from Rhino-Back Roofing:

saac, Thank you for the detailed review. It was a pleasure working for you. Since you work right next door please stop by anytime to say hello. Let's make sure to stay in touch! -- Mike & Lisa Trouern-Trend & the Rhino-Back Roofing team

Rhino-Back did a great job and I would definitely recommend them to anyone needing a roof replacement or any type of roof work!

The roofing project went great! Starting with the initial estimate, Mike, the owner, was very clear and enthusiastic in presenting his company and the shingle roofing system they use. His pricing was also very reasonable. He was flexible on the start date as he knew I was starting a new job soon and wanted to be home the day of the job. On that day, Josh, the project supervisor was here about a half hour earlier than the start time. He was friendly and easy to talk to and answered any last questions I had as he explained how the job would proceed. The roofing team arrived a little early and immediately got to work. It was really amazing how energetic and efficient his crew was. They were nonstop action from beginning to end aside from a well deserved lunch break and finished the job in one day. I was expecting it would take two days so was pleasantly surprised. They also cleaned up my property very well and Josh even stopped by the next day to do a more detailed cleanup of smaller material. Finally, Mike followed up with a phone call a few days after completion to see if I had any questions or concerns. Rhino-Back did a great job and I would definitely recommend them to anyone needing a roof replacement or any type of roof work!

A rating


Testimonial from John G. Fox Den Road, Simsbury, CT

Review originally posted on

I would recommend Rhino-Back to my neighbors

Everything was completed as promised, crew arrived bright and early, entire job finished in one day, no surprises or extra costs, and looks great! Mike was very professional, explained everything thoroughly and was helpful in deciding the best options for the job. Josh and the 7-man crew were great, hard-working, cleaned up everything when finished. I would recommend Rhino-Back to my neighbors.

A rating


Testimonial from Jeff C. Valley View Drive, Simsbury, CT

Review originally posted on

A truly amazing, unexpected experience!

A truly amazing, unexpected experience! Begins with a meeting by Mike, a review of your needs, and a professional quote of the work to be performed. Mike recites precisely what we should expect and, in detail, how it will occur. After speaking with a few other roofers, there was no question, this was the personable company to hire! Extremely professional workers who performed an impeccable job! After watching neighbors replacing their roof with other companies, these same neighbors replied personally to me how amazing this job was and could not believe it only took ONE day! I shared in their amazement as that aspect, although Mike said probably 1 day, was difficult to believe. I'm a believer now! If you're seeking a roofer, don't waste your time with others. THIS is the company to hire, hands down!

A rating


Testimonial from Terry F. Alderman Lane, East Granby, CT

Review originally posted on

Rhino-Back Roofing is a fantastic company and I can't say enough good things about them

Rhino-Back Roofing is a fantastic company and I can't say enough good things about them. I have a beautiful new roof and chimney as of today! Working with Mike is like working with your best friend! He's genuine, friendly, and honest and makes you feel at ease and comfortable. He really cares about getting you the best roof for the best price, and will do anything it takes! We interviewed several roofers and Mike's price was very competitive (actually I think it was the lowest bid even though he had the best Owens Corning materials and warranty). He was very patient with me when I had questions, explaining all my options and the pro's and con's of different methods. When I preferred adding a ridge vent and soffit vents rather than the roof top fan that he recommended, he gave me a price using both methods. I ultimately chose the ridge and soffit vents and his supervisor, Josh cut the soffit vents himself the day before installation. When I thought we needed a few more vents, Josh added 3 more on installation day at no additional charge!. Since a tree had damaged the back eave of the garage, Mike said he'd take care of that for us, and Josh replaced the plywood, back eave and gutter. Josh is an expert craftsman and the result is beautiful! My roof was leaking over my porch and when the tarp we installed failed, Mike pushed up my roof installation date to accommodate me and get the job done. Mike is very involved from start to finish and kept me informed every step of the way. Both he and Josh returned every phone call and text immediately or within a couple of hours. When I woke up on installation day and realized I hadn't asked Mike to include my shed roof, I asked Josh if he could possibly do the shed also. Since they'd ordered extra shingles, they had enough to do my shed and got that done too! The house, garage and shed were done in one day and Josh was on hand all day answering my questions and taking me for a walk around to see the work being done. The roofing crew were professional, courteous and very hard working on a very cold and windy day! I enjoyed talking to them from time to time and was amazed at the beautiful work they were doing. They made sure I had clear access to my doorways as I went in and out during the day, raking away leaves and nails for me. They did an amazing clean up job, even raking all the stubborn leaves from under my bushes along the house. It was like having a fall cleanup crew free of charge! When Josh inspected my chimney the day before installation, he said it would need a rebuild within the year. Since I'd taken out a low interest Energy Conservation Loan from Capital for Change, I wanted get the chimney done immediately in order to add the cost of the chimney rebuild to my loan, which would require completing new paperwork and a few days delay in payment to the roof crew. Mike was completely understanding, patient and helpful, getting me the new paperwork I needed for the loan. He quickly lined up a chimney mason and crew, and within 5 days of the roof installation, the chimney was done (today!). I highly recommend Rhino-Back Roofing with no reservations! Working with Mike was the best experience a girl (or woman with not roofing knowledge) could ask for. Choose Rhino-Back Roofing! You won't be disappointed!


Testimonial from Joanne D. Arwood Road, Farmington, CT

Review originally posted on

Response from Rhino-Back Roofing:

Wow Jo, your review is very very kind! Thank you for all the complements. We will let Josh, Marcos and the guys know what you said. Your project was a pleasure to do and every one agrees the house looks great! Please call if you need any help business or beyond. --- Mike & Lisa Trouern-Trend and the Rhino-Back Roofing team