All Articles for November 2016

Terry F. Nov 28, 2016

A truly amazing, unexpected experience! Begins with a meeting by Mike, a review of your needs, and a professional quote of the work to be performed. Mike recites precisely what we should expect and, in detail, how it will occur. After speaking with a few other roofers, there was no question, this was the personable company to hire! Extremely professional workers who performed an impeccable job! After watching neighbors replacing their roof with other companies, these same neighbors replied personally to me how amazing this job was and could not believe it only took ONE day! I shared in their amazement as that aspect, although Mike said probably 1 day, was difficult to believe. I'm a believer now! If you're seeking a roofer, don't waste your time with others. THIS is the company to hire, hands down! Continue reading »

Jeff C. Nov 28, 2016

Everything was completed as promised, crew arrived bright and early, entire job finished in one day, no surprises or extra costs, and looks great! Mike was very professional, explained everything thoroughly and was helpful in deciding the best options for the job. Josh and the 7-man crew were great, hard-working, cleaned up everything when finished. I would recommend Rhino-Back to my neighbors. Continue reading »

John G. Nov 28, 2016

The roofing project went great! Starting with the initial estimate, Mike, the owner, was very clear and enthusiastic in presenting his company and the shingle roofing system they use. His pricing was also very reasonable. He was flexible on the start date as he knew I was starting a new job soon and wanted to be home the day of the job. On that day, Josh, the project supervisor was here about a half hour earlier than the start time. He was friendly and easy to talk to and answered any last questions I had as he explained how the job would proceed. The roofing team arrived a little early and immediately got to work. It was really amazing how energetic and efficient his crew was. They were nonstop action from beginning to end aside from a well deserved lunch break and finished the job in one day. I was expecting it would take two days so was pleasantly surprised. They also cleaned up my property very well and Josh even stopped by the next day to do a more detailed cleanup of smaller material. Finally, Mike followed up with a phone call a few days after completion to see if I had any questions or concerns. Rhino-Back did a great job and I would definitely recommend them to anyone needing a roof replacement or any type of roof work! Continue reading »

Full Roof Replacement - Job Completed! Nov 28, 2016

Even though the customer is considering selling his home in the next two years, he wanted to make sure no roof issues came up during the sale process. John was a pleasure to work for! Continue reading »

Roof Replacement and Chimney Rebuild Nov 28, 2016

For this customer, we provided a full roof replacement service in Simsbury, CT. We completely stripped 2 layers of shingles down to the original plank sheathing on this 100 year old duplex colonial style property. Continue reading »

Isaac F. Nov 28, 2016

This is a family owned business. Owners Mike and Lisa are both very involved in the business and live locally. Mike is a professional who is customer focused. My roof was leaking leading up to the job and I realized that an incoming storm was going to cause problems. I left Mike a voicemail around 8pm and the next morning at 8am he had his site supervisor at my house to put a temporary tarp on. Made all the difference and was a great way to start a relationship with a customer. In every way, my interactions with Mike were top notch. His crew does operate independently meaning Mike is not on-site when the work gets done. The one and only item that came up was during the installation of the plywood overlay. The crew missed a board of wood that had begun to rot from the inside. Once I pointed it out they ripped up the plywood and replaced the piece at their own cost. Still, I didn't like having to get involved especially around an area that was discussed heavily during the sales process. However, they made it right immediately when I brought it to their attention and this was the only item that came up. Overall.... The work was done on the exact timeline that was promised. The cleanup was impressive. The job looks great. Time will tell with regard to the work product but during yesterday's downpour everything stayed dry. If my mother needed her roof done tomorrow, I'd hire these guys. You could go cheaper but you'd probably pay for it in the long run. Good value. Thanks Mike! Continue reading »

Clay K. Nov 28, 2016

Rhino-Back Roofing was an absolute pleasure to deal with from start to finish. A phone call to them was promptly returned. Mike T scheduled an appointment to meet with my wife and I the next day. A dead tree fell on our roof and caused significant damage. Mike was able to assess the damage, recommend what needed to be done and assisted us with negotiating a settlement with our insurance company. The work was done as scheduled and completed in one day (strip damaged roof over two car garage, install ridge vent, replace shingles, replace gutters and check main roof. Clean-up was outstanding. It was a pleasure dealing with the foreman the day of the job. I am extremely pleased with the over-all experience and finished product. Rhino-Back Roofing has earned my highest recommendation. Continue reading »

Roof Repair, an Insurance Job Nov 28, 2016

After some convincing, Clay & Diane's insurance company agreed to pay for replacing both the front and the back of the garage roof. We stripped and disposed of the existing shingles, then inspected the plywood deck and installed a completely new roofing s Continue reading »

Roof & Skylight Replacement Nov 28, 2016

We stripped the existing roof and installed a new roofing system on this colonial style West Simsbury home. Continue reading »

Kirk S. Nov 28, 2016

Can only echo what others have said. Mike really made the sale with an ultra-thorough description of what they do, from the materials and methods to the logistical details and the warranty that all that provides. And at a competitive price, too. The actual crew was great, worked incredibly hard and completed the roof in a single day. We had an excellent experience with this company. Continue reading »

Steep Slope Roofing System Stripped Down and Repaired, Looks Great with Existing Siding Nov 28, 2016

The home already had a good laid out ventilation set up so we simply replaced the existing ridge vent. The attic is breathing well. The plywood under the shingles was in good condition so minimal repair of the roof deck was required. Continue reading »

Marilyn S. Nov 28, 2016

Rhinoback is one of the best contractors I’ve had the pleasure of working with. Owner Mike T is very pleasant and professional, and the manufacturer he uses, Owens-Corning, is top-notch. Mike explained everything in detail – roofing materials, the Owens-Corning warranty, and every step of the installation process --- and was the only one of the roofers who bid on the project to actually inspect the attic and crawl spaces to make sure the wood infrastructure was sound. Installation took one day – the crew of seven showed up at 7 am and by 6 pm the roof was finished, all debris was cleaned up, and the house looked terrific. Production manager Josh was on site all day to answer questions, and came back the next day to make sure that every old nail and shingle had been thrown away. You’d think such quality would be prohibitively expensive (and roofing is by nature costly) but Rhinoback’s price was mid-range of all the estimates I received. I highly recommend Rhino-Back! Continue reading »