If you think you might have wind or hail damage on your West Hartford, CT roof, now is the time to get help!
These are questions we can help you answer. At Rhino-Back Roofing, our local West Hartford roofers are experts in helping homeowners navigate the very confusing process of roof storm damage restoration.
Working with Rhinoback was as painless a process as humanly possible. I contacted 4 local companies for quotes; they were the only ones to call me back. Communication was excellent, their quote was honest and fair, they showed up when they said they would, completed the job quickly and cleaned up thoroughly. We have been putting off this project for years, and we are so relieved to have it behind us and to feel so confident in the workmanship. The thank you note and delivery of brownies was a nice touch too :-)
Rhino Back was one of the best contractors that I have worked with in a long time. Mike and Josh were very professional as well as there crew. The job was completed in one day, and they even sent someone back the following day to make sure that the cleanup was done to perfection. I received pricing from 4 other contractors and they fell in the middle. I would highly recommend Rhino Back for your next roofing project. Its was nice to work with a company that cares about there customers.
So thankful for the prompt assistance of Rhino-Back to replace our roof after a hail storm. They were professional and worked directly with my insurance company.
A new roof is a big ticket item and I sure am glad I got this one right. Mike and the entire Rhino-Back team have been outstanding! From the initial consult to signing on the line, I felt like I was making an informed decision. It was apparent that Mike wanted to educate me in the process and allow me to make my decision based on data, examples of materials and previous customer reviews. I strongly believe the price was fair for the quality, warranty and excellent customer service I received throughout the process. The installers were quick and clean. The project manager, Tim, kept me informed of scheduling and was a strong presence on install day, and Frank took care of final clean-up the following day. I hope this review helps the next person pondering the roofing decision. I have sound piece-of-mind with my decision to have selected Rhino-Back. Best Regards, Tony
What makes for a great roofer? Good price, of course. But the work has to be quality and the materials top notch. They should arrive when they say they will, perform the work in a timely fashion, and clean up the area, leaving it in the condition they found it. If you agree that this describes a great roofer, then you’ve found who you are looking for in Rhino-Back Roofing in Simsbury, CT. They arrived punctually at 7 a.m. with an 8-man crew; had both layers of the old roof off by noon, and by dinner their meticulous clean-up left my property neater than they found it! Plus, they were courteous, attentive to detail, and followed up to make sure nothing had been forgotten. I would unhesitatingly call them again, and am happy to recommend them here.
Mike & Josh at Rhino-Back were outstanding to work with. We were closing on a home in Simsbury and discovered it needed a new roof. Mike went out to look the very next day to give an assessment – knowing that we were under a tight deadline with our close and with a snow storm on the way. He did an excellent job clearly explaining all of the work he was going to do, and kept in touch every step of the way. Josh was able to start and finish putting our roof on two days after we closed on the house and the day before the snow hit – it was the quickest, cleanest job I’ve ever seen, and we couldn’t be happier with the way it came out. We would definitely recommend Rhino-Back to anyone.
Complete roof replacement on 1904 home in historic district. Cedar shakes under two layers of asphalt removed, complete new decking, ice and water shield, replaced flashing where needed. Complex job, lots of dormers and odd angles. Mike and his crew were professional, thorough, punctual and efficient. The whole thing finished on budget and on schedule. When we encountered an unanticipated situation, they worked with us to find an economical and effective solution. I felt like part of the process from start to finish. All aspects were explained thoroughly from the day of the estimate, which was much appreciated. They cleaned up the site very well when finished. They showed up,when they said they would, and finished when they said they would. All around a very positive experience.
Recently I had my roof replaced by RHINO-BACK ROOFING. I am more than pleased at the way the roof came out. It is in my estimation a beautiful roof. The entire process from looking over my roof, the estimate, the setup, scheduling, and the actual roof replacement was handled professionally and expertly. Mike Trouern-Trend from Rhino-Back handled the entire job very professionally. He listened to my questions and concerns and handled everything in a courteous and timely manner. I would recommend Rhino-Back Roofing and Mike to anyone needing a roof replacement. In addition to replacing my roof he also replaced my sky-light in my attic. All the work was done to my complete satisfaction.
The total roofing experience with Rhino-Back roofing was exceptional. All aspects of the job, from the beginning first home visit from Mike Trouern-Trend to evaluate the project, to the promptness of communication relating to the quoting of the project as well as the final installation were seamless. Progress reports on start dates, and timing came regularly from Mike, and Rhino-Back was able to come earlier than expected and completed the job in just a day and a half. The crew that did the actual installation was professional, courteous, and prompt. When they left the job after the first day, the yard was clear of debris and the unused materials were neatly stacked in the driveway. After completion of the job extra care was taken to look for stray scraps of shingles or nails that might had fallen through the tarps. I could not be more pleased with the roofing experience that Rhino-Back provided for my home. I recommend this company to anyone who is looking for a new roof or partial roof repair if they enjoy professional service, outstanding quality and reasonable pricing.
Everything went well. Mike was even patient when we changed a few items a few times. He worked with us the entire time. We felt confident in their ability to meet our expectations and they did. The clean up was also excellent. They even sent someone back after to triple check for remaining nails. Excellent work all around. Their entire crew and personnel were very professional and pleasant to work with.
The team at Rhino-Back Roofing provided exceptional service beginning with the claims process all the way through the installation. The professionalism and courtesy of the office staff, crew leads and supervisors was especially noticeable and appreciated. You will be pleased with the time taken by the company's owner to fully explain their standards of quality and workmanship.
Out of all of the companies that bid on our roof replacement, Mike was the only one who took the time to explain every detail of the project, including his findings from inspecting our attic and covered porch areas. He thoroughly reviewed with us the superior quality of his product (Owens Corning) vs the shingles and underlayment used by other companies. Our own research confirmed what Mike had shared. The crew was fantastic - thorough, clean, polite, and fast! They completed our large project in a single day. We are thrilled with the results and would recommend Rhinoback Roofing to anyone and everyone. Mike and his team definitely go 'above and beyond' to ensure a high-quality result.
We had a great experience with Rhino Back Roofing from start to finish. Mike and his team are wonderful. Communication was great, install was quick and they did a great job cleaning up.
Mike, Josh and the entire crew are awesome! They are friendly, prompt, caring and professional. Everything from our initial meeting with Mike to the cleanup after the job was finished was wonderful. They go above and beyond to do the highest quality work possible. We cannot say enough good things about Rhino-Back Roofing and we will always recommend their services.
Finally after 28 years I needed a new roof and wanted a professional reputable local contractor. I met with 3 other area contractors in addition to Mike from Rhino Roofing, Simsbury,CT. I settled on Rhino roof company for my project and am extremely glad I did. The workmanship, crew, professionalism, knowledge & follow up by Mike & his staff from Rhino was exceptional, smooth & stress free. I highly recommend Mike & the staff at Rhino Back Roofing. After all my research I am convinced Rhino Back Roofing is the cream of the crop!!!! Save yourself time & energy call Mike & choose Rhino Back Roofing, Simsbury,CT …….I did!
Have a roof stripped and reshingled is an extremely stressful experience, both mentally and financially but, I was impressed with the quality, timeliness, and professionalism of Mike, Tim, and the other guys showed before, during, and after my roof project. Rhino Back (Mike) was the ONLY company who checked up in my attic for circulation; all the others were going to give me venting I didnâ€™t need. Tim walked me through the process and kept me informed every step of the way. I had several ex and current builders watching the project and was told the workmanship was top notch; especially in regards to the chimney flashing and vapor barriers. When the job was completed, the guys made sure every nail was picked up. They even sent someone the following day to clean up after dumpster removal and do one more trip around the yard for anything that might have been missed.
Mike and his entire staff are professional, trustworthy and do an amazing job from start to finish. Highly recommend Rhino-Back. Support local!!!
Mike and his team were extremely helpful at solving our complex roofing needs, (flat leaking roof with very poor drainage). They worked exceptionally well with our schedule and put our needs first and foremost. The job was completed extremely fast and efficiently and beyond our expectations. The best part is everything is the warranty is for much longer than we ever expected. Definitely recommend Rhino-Back Roofing for your roofing needs!
Provided a new roof. Stripped off 2 layers of shingles. Installed 2 new skylights and re-flashed others. Did a fabulous job, showed up on time, finished on time. CLEANED UP!
Love, love, love my new roof. An investment like this can be rather daunting but Rhino Back Roofing made it to easy. Out of the 5 contractors I reached out to, Mike spent the most time with us. He explained everything in detail, what he recommends, why he uses the products he does and answered all our questions. He is very knowledgeable and you can tell very passionate about his business. The team came and finished the roof in 1.5 days. They worked very hard, were very polite and did a good job cleaning up. The project manager Josh was onsite during the entire job and made sure everything was being done correctly and to answer any of our questions. The tiles we picked out look great on the house: Sedona Canyon. Its hard to tell from looking at a small sample. Mike worked with us, showed us multiple colors and also felt it Sedona Canyon would look good. Highly recommend Rhino Back Roofing. Thank you Mike, Josh and team!