If you think you might have wind or hail damage on your Springfield, MA roof, now is the time to get help!
These are questions we can help you answer. At Rhino-Back Roofing, our local Springfield roofers are experts in helping homeowners navigate the very confusing process of roof storm damage restoration.
We found an issue with our roof in October and we called Rhino. We needed to replace our roof. The job was completed quickly and seamlessly. Very professional staff and caring for our roof needs. Thank you!!
Mike & Josh at Rhino-Back were outstanding to work with. We were closing on a home in Simsbury and discovered it needed a new roof. Mike went out to look the very next day to give an assessment – knowing that we were under a tight deadline with our close and with a snow storm on the way. He did an excellent job clearly explaining all of the work he was going to do, and kept in touch every step of the way. Josh was able to start and finish putting our roof on two days after we closed on the house and the day before the snow hit – it was the quickest, cleanest job I’ve ever seen, and we couldn’t be happier with the way it came out. We would definitely recommend Rhino-Back to anyone.
This is the first time I have been involved with hiring a firm for a big project. The roof is large with a high pitch and several sections. I was really nervous. I have to say the Mike (the owner) made this process so easy and it couldn't have been a better experience. Mike arrived promptly for our initial meeting . He presented himself in a professional, yet friendly manner. Our roofing project was described to us in great detail and he took great care in answering each and every one of our questions. Mike's passion for his job was evident. After selecting Rhino Back to do the job, we were pleased to see that the crew (supervised by Josh who was also great to work with) arrived on time each morning. Care was taken to protect our many plants and the clean-up process was very thorough. Our roof, gutters and skylights look great. We would highly recommend this Rhino Back crew to everyone.
Mike was efficient from the time we had our first meeting. He set all expectations and there were no surprises. From project time to dumpster drop off and pick up to clean up . This was a big job and it took 2 days. I was around for most of it and it was a pleasant experience! They all work very hard. Josh was supervising and did not miss a beat. He answered all questions. Marcos and his team were professional , respectful and extremely diligent. Mike runs a great company and treats his employees with respect. Looking forward to easier winters. Thank you for our new roof and skylights!!
Mike is a thoughtful, hard-working, ambitious, professional businessman. He gives excellent communication about what to expect, about deliveries and about any interference with the schedule due to weather conditions. He and his 6-man crew are dependable, work fast and leave the work area immaculate when job is completed. Mike is very knowledgeable about materials used and explains everything to the customer. We are more than satisfied with this man’s work. Highly recommend the Rhino-Back Roofing. The whole roofing project was completed very quickly. Excellent overall experience.
I recently had my roof replaced and could not be happier. The quote is low pressure and Mike was very honest about budget and quality. It was an easy choice to pick Rhino-Back because they have such a strong reputation and back it up through good communication and honesty. I got 3 other quotes and immediately knew Rhino-Back was who I would trust for such a big investment.
Rhino-Back Roofing is the best! The job came out great and the price was more than fair. From beginning to end, the whole experience was great. Thanks again to Mike, Josh and the whole crew! I would recommend your company to anyone!
Professional, On time, and great quality. Not your ordinary roofer. They strive to make you feel like family. No up-selling just straight what you want at the best quality of products.
Rhinoback is one of the best contractors I’ve had the pleasure of working with. Owner Mike T is very pleasant and professional, and the manufacturer he uses, Owens-Corning, is top-notch. Mike explained everything in detail – roofing materials, the Owens-Corning warranty, and every step of the installation process --- and was the only one of the roofers who bid on the project to actually inspect the attic and crawl spaces to make sure the wood infrastructure was sound. Installation took one day – the crew of seven showed up at 7 am and by 6 pm the roof was finished, all debris was cleaned up, and the house looked terrific. Production manager Josh was on site all day to answer questions, and came back the next day to make sure that every old nail and shingle had been thrown away. You’d think such quality would be prohibitively expensive (and roofing is by nature costly) but Rhinoback’s price was mid-range of all the estimates I received. I highly recommend Rhino-Back!
The team at Rhino-Back Roofing provided exceptional service beginning with the claims process all the way through the installation. The professionalism and courtesy of the office staff, crew leads and supervisors was especially noticeable and appreciated. You will be pleased with the time taken by the company's owner to fully explain their standards of quality and workmanship.
Kudos to the entire Rhino-Back Roofing team. Mike and Melanie did a great job for us. Starting at documenting the hail damage with the insurance company to answering all of our questions through out the whole project. The roofing team was careful of shrubs and property, skillful and very efficient through out the installation of multiple roofs on two structures. Management, staff, and tradesmen and women were consistently courteous and accommodating of our needs. Many thanks to all of you.
Rhino-Back Roofing was the right choice to repair our roof from hail damage. They walked us through the whole process, keeping us up-to-date on the status of our claim. We are thrilled with the results and seeing the teamâ€™s attention to details during the roof replacement gives us confidence that this roof will be leakproof for 50 years.
Great overall experience; very thorough cleanup; very easy organization to work with!
We just had our roof done, and were very pleased with RhinoBack. Mike and his team were great to work with and followed through to make sure we were completely satisfied with the new roof – even after paid in full. They were very responsive and came back a couple of times to make sure they cleaned everything up (had to wait for the snow to melt on the ground). We got several quotes for our roof, but I’m glad we went with RhinoBack and would absolutely recommend them to friends.
Mike, Josh and the entire crew are awesome! They are friendly, prompt, caring and professional. Everything from our initial meeting with Mike to the cleanup after the job was finished was wonderful. They go above and beyond to do the highest quality work possible. We cannot say enough good things about Rhino-Back Roofing and we will always recommend their services.
I am very happy that I chose Rhino Back Roofing to replace my roof. From the estimate to the project’s completion and follow up Rhino Back provided excellent service. Mike’s informative overview of the project process and materials used was a step above his competition in terms of detail and genuine attentiveness to my questions. He also scheduled the project to meet my time schedule. The project itself was completed quickly and professionally by six of the hardest working people I have ever seen. Josh, their foreman, carefully supervised his crew and checked in with me to answer any questions I had. Indeed, Josh and Mike’s affability were significant in making the project go smoothly and with a minimum of stress. At this time I am comfortable recommending Rhino Back Roofing without qualification. I think you will find that they go the extra mile to satisfy their customers.
The experience was outstanding from beginning to end. The work was done in a single day which was amazing. The cleanup was good and pretty thorough. And the roof looks beautiful. We’d highly recommend Rhino Back Roofing.
We had hail damage and the whole experience was amazing from dealing with insurance and keeping me updated to super friendly and knowledgeable staff to professional and courteous installation team. I wouldn't hesitate to work with them again or recommend them. I like them so much we're working on getting my siding replaced next! Thanks, Mike, Melanie, and the whole gang!
Mike and team recently replaced our roof, a number of skylights and added a rubber roof on a low pitch addition. As we went through the quoting process, Mike outlined various options and came up with some creative solutions that were very competitive on pricing. I'm writing this one month later and the completed work is excellent. The actual install took a day and the team was organized, methodical and very respectful of our property. I highly recommend you consider this business for any of the related services they provide.
Mike and Josh and their team came out and replaced our roof in a day. They did and excellent and professional job, at a good rate.