If you think you might have wind or hail damage on your Simsbury, CT roof, now is the time to get help!
These are questions we can help you answer. At Rhino-Back Roofing, our local Simsbury roofers are experts in helping homeowners navigate the very confusing process of roof storm damage restoration.
We had hail damage and the whole experience was amazing from dealing with insurance and keeping me updated to super friendly and knowledgeable staff to professional and courteous installation team. I wouldn't hesitate to work with them again or recommend them. I like them so much we're working on getting my siding replaced next! Thanks, Mike, Melanie, and the whole gang!
The people at Rhino-Back Roofing are the most professional and courteous I've ever had the pleasure to deal with. They sincerely care about their customers and want you to be happy and satisfied and will do whatever is necessary to ensure that. I had dealings with several personnel at Rhino-Back over the course of the roof replacement on my home and all were easy to talk to and helpful. I would highly recommend them for any roofing needs.
Excellent service excellent roofing job great price.
I was very pleased and amazed with the whole experience. Mike and team went above and beyond my expectations. Job was done on time and quality and took the time to assure all my questions and concerns were answered. Aside from being knowledgeable in roofing they demonstrated superior customer service (even interested in my feedback for improvement). I recommend them without hesitation to anyone needing roofing service. Thanks again for a great experience and wish Rhino-Back Roofing much success in the future.
Very professional and friendly. No hard sell or bad mouthing of competitors. Took the time to explain their product, what needed to be done and answer our questions. Generous selection of colors and styles. Worked with OUR schedule, greatly appreciated considering our roof was leaking and causing interior damage. They also went to great lengths not to destroy our flower beds. Meticulous clean up when finished. Appreciated the follow up contact after work was completed. Highly recommend this company. I wish they hung sheetrock and did tree removal.
We had a refreshing experience with Rhino-back. From contract to completion, the job scope and work logistics were clear and concise. Each member of the team that we came into contact with was professional, helpful and knowledgable. The project manager fit us into the schedule and went out of his way to make us feel like we were the only clients he had.
Our experience with Rhino Back Roofing almost seemed too good to be true. That feeling prevailed from the point when Mike arrived (right on time) for our estimate to the final walk-around inspection with the project manager, Josh, to assure that we were completely satisfied with our new roof installation. Mike spent far more time with us during the estimate than any other contractor. After doing a thorough inspection and measurement of our roof edges, roof surfaces, perimeter trim, and fascia boards he sat down with us and went through what materials would be used and why and walked us through the old roof removal, repair measures, and new roof installation. He answered our questions in a professional and knowledgeable manner then stepped out to his car to work up our estimate. Several minutes later he knocked on the door and handed us a printed and very detailed estimate that was competitive with other estimates we had received. Everything happened when and how it was promised. The installation crew was amazing. They were efficient and hard working. The on-site carpenter replaced all the rotted fascia, soffits, and trim while the crew installed the full perimeter drip edge and underlayment materials exactly as specified. The roof area around the chimney was waterproofed, the chimney was re-leaded and then the new roof shingles were installed. During the entire process, the crew was all business; each member seemed to know exactly where he needed to be and what to do, so things moved very quickly. Clean up was thorough. The driveway and lawn were swept and raked until there was no debris visible. Finally, a magnetic roller was run up and down the driveway and all around the house multiple times to pick up any roofing nails that might be left on the ground. We are very pleased with our new roof! Having watched the entire installation process, we can say that everything we asked for was done perfectly and every part of the roof system was installed with meticulous care. If you’re looking for excellent customer service and a quality roof, we would enthusiastically recommend Rhino Back Roofing.
Great communication, very customer focused, competitive pricing and a very experienced crew. Mike is running a stellar company; Josh (the foreman for our house) was extremely personable and spent plenty of time walking me around the day (single - they did our roof in about 7 hours) explaining what was going on. They were competitive in price in the area, are committed to the community, and the work is top notch. We're so happy with the work (and the look of the new roof!), we've recommended them to at least 3 friends. You won't be disappointed.
I am very happy that I chose Rhino Back Roofing to replace my roof. From the estimate to the project’s completion and follow up Rhino Back provided excellent service. Mike’s informative overview of the project process and materials used was a step above his competition in terms of detail and genuine attentiveness to my questions. He also scheduled the project to meet my time schedule. The project itself was completed quickly and professionally by six of the hardest working people I have ever seen. Josh, their foreman, carefully supervised his crew and checked in with me to answer any questions I had. Indeed, Josh and Mike’s affability were significant in making the project go smoothly and with a minimum of stress. At this time I am comfortable recommending Rhino Back Roofing without qualification. I think you will find that they go the extra mile to satisfy their customers.
Rhino-Back Roofing is the best! The job came out great and the price was more than fair. From beginning to end, the whole experience was great. Thanks again to Mike, Josh and the whole crew! I would recommend your company to anyone!
Wonderful experience in getting a new roof following the hail storm. Responsive to questions, dealt with insurance company, did great work. Highly recommend!!
Mike and his team did a great job from start to finish. Mike provided a detail overview of what his company does, products used, and warranty's. The project was scheduled in the middle of the winter due to a roof leak. Tim contacted me a few days ahead of the start date to let me know when the dumpster would arrive and when the product would be delivered. Tim and his crew arrived around 8:00 and Tim and I walked around the house and he explained the project process in detail. The project was completed by 3:00 with cleanup. Due to the amount of snow on the ground, they will be sending another cleaning crew out in the spring to do a final clean up of anything that was missed.
Professional, On time, and great quality. Not your ordinary roofer. They strive to make you feel like family. No up-selling just straight what you want at the best quality of products.
This is the first time I have been involved with hiring a firm for a big project. The roof is large with a high pitch and several sections. I was really nervous. I have to say the Mike (the owner) made this process so easy and it couldn't have been a better experience. Mike arrived promptly for our initial meeting . He presented himself in a professional, yet friendly manner. Our roofing project was described to us in great detail and he took great care in answering each and every one of our questions. Mike's passion for his job was evident. After selecting Rhino Back to do the job, we were pleased to see that the crew (supervised by Josh who was also great to work with) arrived on time each morning. Care was taken to protect our many plants and the clean-up process was very thorough. Our roof, gutters and skylights look great. We would highly recommend this Rhino Back crew to everyone.
Recently I had my roof replaced by RHINO-BACK ROOFING. I am more than pleased at the way the roof came out. It is in my estimation a beautiful roof. The entire process from looking over my roof, the estimate, the setup, scheduling, and the actual roof replacement was handled professionally and expertly. Mike Trouern-Trend from Rhino-Back handled the entire job very professionally. He listened to my questions and concerns and handled everything in a courteous and timely manner. I would recommend Rhino-Back Roofing and Mike to anyone needing a roof replacement. In addition to replacing my roof he also replaced my sky-light in my attic. All the work was done to my complete satisfaction.
Michael advised us what was going to happen and when. His team arrived when they said they would. They worked quickly and efficiently. The work was done when Michael told us they’d be done, and they even CLEANED UP after themselves. My wife was enthusiastic about that last part. So much that she noted that she wised I’d clean up after myself the way Rhino-Back Roofing does. And best of all, our roof looks AMAZING. I’ve got three compliments from friends since the Canton CT Roofing job was done and they all wanted to know who did the work!
Mike did a great job selecting the appropriate color tiles. The timeline of the project was laid out and all deadlines were met or exceeded. The new roof sections were seamlessly matched to the existing roof–the workmanship is excellent The cleanup was impeccable. The entire team was very professional and great to work with. I highly recommend Rhino Back.
After the May 2018 hail storm, we contacted Mike and Lisa at Rhino Back Roofing Our experience was excellent with professionalism and communication way above par. The installation crew was fast, friendly and did an amazing job!
They provided quality service. They’re a professional group that I would do business with again any day of the week!
Mike and his entire staff are professional, trustworthy and do an amazing job from start to finish. Highly recommend Rhino-Back. Support local!!!