If you think you might have wind or hail damage on your Bristol, CT roof, now is the time to get help!
These are questions we can help you answer. At Rhino-Back Roofing, our local Bristol roofers are experts in helping homeowners navigate the very confusing process of roof storm damage restoration.
Mike is a thoughtful, hard-working, ambitious, professional businessman. He gives excellent communication about what to expect, about deliveries and about any interference with the schedule due to weather conditions. He and his 6-man crew are dependable, work fast and leave the work area immaculate when job is completed. Mike is very knowledgeable about materials used and explains everything to the customer. We are more than satisfied with this man’s work. Highly recommend the Rhino-Back Roofing. The whole roofing project was completed very quickly. Excellent overall experience.
This is a family owned business. Owners Mike and Lisa are both very involved in the business and live locally. Mike is a professional who is customer focused. My roof was leaking leading up to the job and I realized that an incoming storm was going to cause problems. I left Mike a voicemail around 8pm and the next morning at 8am he had his site supervisor at my house to put a temporary tarp on. Made all the difference and was a great way to start a relationship with a customer. In every way, my interactions with Mike were top notch. His crew does operate independently meaning Mike is not on-site when the work gets done. The one and only item that came up was during the installation of the plywood overlay. The crew missed a board of wood that had begun to rot from the inside. Once I pointed it out they ripped up the plywood and replaced the piece at their own cost. Still, I didn't like having to get involved especially around an area that was discussed heavily during the sales process. However, they made it right immediately when I brought it to their attention and this was the only item that came up. Overall.... The work was done on the exact timeline that was promised. The cleanup was impressive. The job looks great. Time will tell with regard to the work product but during yesterday's downpour everything stayed dry. If my mother needed her roof done tomorrow, I'd hire these guys. You could go cheaper but you'd probably pay for it in the long run. Good value. Thanks Mike!
have been a homeowner for 35 years, and in that time I have hired many different contractors for many different jobs. In all seriousness, we have never had a better experience than we had dealing with Rhino-back roofing. This company is exceptional in terms of service, professionalism, promptness- any measure you want to use. Mike thoroughly explained the work they would do, the materials they would use, and the process in a no pressure at all quote. Josh and his crew had to reschedule due to heavy rain in the forecast twice-and each time called well ahead and scheduled a prompt (i.e. just a few days later) new date. They arrived promptly, worked great and the clean-up was terrific. Looking at the ground you would never know they were here- but one look at the roof and you could tell- it looks great! I teach at UConn and my students will tell you that they get only the grade they earn. Rhino-back earns an A+. I highly recommend them!
Professional, On time, and great quality. Not your ordinary roofer. They strive to make you feel like family. No up-selling just straight what you want at the best quality of products.
Rhino-Back Roofing is the best! The job came out great and the price was more than fair. From beginning to end, the whole experience was great. Thanks again to Mike, Josh and the whole crew! I would recommend your company to anyone!
My wife and I shopped this job the best we could. We requested quotes from four companies for our roof replacement, skylight replacement and chimney repair of which two of the companies were referred by neighbors. Two of the four were not able to quote the chimney repair but the quotes were itemized so we were able to compare apples to apples. The difference between the highest and the lowest was $1,500 on the roof replacement. The shingles offered were Corning and Timberline. We read every review we could find on both and found that Corning had a slight edge because it has a nailing strip. This wasn’t a make or break difference. We had four quotes from well-reviewed and experienced roofing contractors so we based our decision on who we thought would be the most likely to do the best job, expert and clear communication on remedy for existing roof leak and ice damming, the most likely to return to fix a problem, price and value. Rhino-Back Roofing was the clear choice. The job took three days, the roof looks great, the skylights fit perfect and the chimney looks awesome. The service was professional and the cleanup was good.
They did a great job. They deserve to have good feedback. I was satisfied that they knew about the problems with my roof. They did the preliminary checkup in a much more thorough manner than any other company. Rhino came in and told me up front what the problems were and what they could do. My house was built in 1938, but they were able to assess it very quickly and correctly. I would like to recognize Mike, the installer, and Josh, the foreman. They are both very open, straightforward, and did a good job. I don’t normally do these things, did such a good job that I wanted to make sure they got my positive feedback.
Everything went great from start to finish. Mike presented a professional explanation of what they would do and what materials they would use. The contract was written specifically showing exactly what Mike had indicated. When the time came for our roof to be done Josh and his crew showed up on time, I was walked around our house and told how they were going to protect the siding and landscaping. The work was completed the same day including cleanup. Everything was perfect and done exactly as I was told. I would highly recommend Rhino-Back roofing.
They replaced my roof and all the wood under the shingles. They did a phenomenal job all in one day. They had 8 people working on it. Everything was done exactly when and how it was described. When at the last minute, I asked for a postponement until a day when we wouldn’t be home to hear all the noise, there was no problem. It looks great and the cleanup was perfect.
Rhino Back was one of the best contractors that I have worked with in a long time. Mike and Josh were very professional as well as there crew. The job was completed in one day, and they even sent someone back the following day to make sure that the cleanup was done to perfection. I received pricing from 4 other contractors and they fell in the middle. I would highly recommend Rhino Back for your next roofing project. Its was nice to work with a company that cares about there customers.
Five-star customer service, quality, and timeliness. Tim North, the on-site manager, was present at my home at all times ensuring me that everything was on track. They went above and beyond and I highly recommend them for all your roofing needs.
A truly amazing, unexpected experience! Begins with a meeting by Mike, a review of your needs, and a professional quote of the work to be performed. Mike recites precisely what we should expect and, in detail, how it will occur. After speaking with a few other roofers, there was no question, this was the personable company to hire! Extremely professional workers who performed an impeccable job! After watching neighbors replacing their roof with other companies, these same neighbors replied personally to me how amazing this job was and could not believe it only took ONE day! I shared in their amazement as that aspect, although Mike said probably 1 day, was difficult to believe. I'm a believer now! If you're seeking a roofer, don't waste your time with others. THIS is the company to hire, hands down!
Lisa Trouern-Trend and her husband Mike, own Rhino Back Roofing, a local family company. They did my roof in September and were affordable and GREAT to work with. We were in a similar situation and Mike walked us through all of our options. Highly recommend.
We just had our roof done, and were very pleased with RhinoBack. Mike and his team were great to work with and followed through to make sure we were completely satisfied with the new roof – even after paid in full. They were very responsive and came back a couple of times to make sure they cleaned everything up (had to wait for the snow to melt on the ground). We got several quotes for our roof, but I’m glad we went with RhinoBack and would absolutely recommend them to friends.
Job went smoothly and was fully completed and cleaned with all debris removed in 2 days. Everyone involved, from the owner to the installation techs to the final clean-up tech and waste container people were thoughtful considerate individuals who truly cared about their workmanship. They were respectful at all times and well trained and skilled at their duties. After observing them working on our neighbor's roof, we did not hesitate to call; and, after speaking with Mike, were very excited to contract with him. This is a first class company from top to bottom.
Everything went well. Mike was even patient when we changed a few items a few times. He worked with us the entire time. We felt confident in their ability to meet our expectations and they did. The clean up was also excellent. They even sent someone back after to triple check for remaining nails. Excellent work all around. Their entire crew and personnel were very professional and pleasant to work with.
Very Good People
Love, love, love my new roof. An investment like this can be rather daunting but Rhino Back Roofing made it to easy. Out of the 5 contractors I reached out to, Mike spent the most time with us. He explained everything in detail, what he recommends, why he uses the products he does and answered all our questions. He is very knowledgeable and you can tell very passionate about his business. The team came and finished the roof in 1.5 days. They worked very hard, were very polite and did a good job cleaning up. The project manager Josh was onsite during the entire job and made sure everything was being done correctly and to answer any of our questions. The tiles we picked out look great on the house: Sedona Canyon. Its hard to tell from looking at a small sample. Mike worked with us, showed us multiple colors and also felt it Sedona Canyon would look good. Highly recommend Rhino Back Roofing. Thank you Mike, Josh and team!
I am very happy that I chose Rhino Back Roofing to replace my roof. From the estimate to the project’s completion and follow up Rhino Back provided excellent service. Mike’s informative overview of the project process and materials used was a step above his competition in terms of detail and genuine attentiveness to my questions. He also scheduled the project to meet my time schedule. The project itself was completed quickly and professionally by six of the hardest working people I have ever seen. Josh, their foreman, carefully supervised his crew and checked in with me to answer any questions I had. Indeed, Josh and Mike’s affability were significant in making the project go smoothly and with a minimum of stress. At this time I am comfortable recommending Rhino Back Roofing without qualification. I think you will find that they go the extra mile to satisfy their customers.
Mike’s team of roofers were very good. They came, removed the old shingles and put the new one on in a day and left my property spotless. I had been having an issue with leaking around the chimney and they took the time after removing the shingles to let me inspect the plywood to understand what was causing the issue (step flashing and disintegrated ice and water shield after 20 years). I had been set to go with another roofer when Mike happened to contact me and ask me if I was interested in getting a quote for a new roof. His price was in line with other estimates, but I really liked working with Mike because he answered all my questions and didn’t mind that I asked lots of question. And if he didn’t have an answer, he got back to me with an answer. He and Josh were also very good at keeping me posted in terms of start date, delivery of dumpster, etc and they were easy to get a hold of. I would highly recommend Rhino-Back Roofing.