If you think you might have wind or hail damage on your Bristol, CT roof, now is the time to get help!
These are questions we can help you answer. At Rhino-Back Roofing, our local Bristol roofers are experts in helping homeowners navigate the very confusing process of roof storm damage restoration.
Michael advised us what was going to happen and when. His team arrived when they said they would. They worked quickly and efficiently. The work was done when Michael told us they’d be done, and they even CLEANED UP after themselves. My wife was enthusiastic about that last part. So much that she noted that she wised I’d clean up after myself the way Rhino-Back Roofing does. And best of all, our roof looks AMAZING. I’ve got three compliments from friends since the Canton CT Roofing job was done and they all wanted to know who did the work!
They did a great job. They deserve to have good feedback. I was satisfied that they knew about the problems with my roof. They did the preliminary checkup in a much more thorough manner than any other company. Rhino came in and told me up front what the problems were and what they could do. My house was built in 1938, but they were able to assess it very quickly and correctly. I would like to recognize Mike, the installer, and Josh, the foreman. They are both very open, straightforward, and did a good job. I don’t normally do these things, did such a good job that I wanted to make sure they got my positive feedback.
Truly EXCEPTIONAL customer service that is a rarity to come across. High levels of communication, and everyone I worked with for the roof and gutter repair took the time to answer my questions, picked up/returned every call quickly, and kept me in the loop for dates and time for the work to take place. Roofing and gutter work itself was outstanding and areas kept very clean. Absolute pleasure to work with this company – highly recommend to anyone who is looking for roofing work.
Mike, Josh and the entire crew are awesome! They are friendly, prompt, caring and professional. Everything from our initial meeting with Mike to the cleanup after the job was finished was wonderful. They go above and beyond to do the highest quality work possible. We cannot say enough good things about Rhino-Back Roofing and we will always recommend their services.
After the May 2018 hail storm, we contacted Mike and Lisa at Rhino Back Roofing Our experience was excellent with professionalism and communication way above par. The installation crew was fast, friendly and did an amazing job!
Working with Rhinoback was as painless a process as humanly possible. I contacted 4 local companies for quotes; they were the only ones to call me back. Communication was excellent, their quote was honest and fair, they showed up when they said they would, completed the job quickly and cleaned up thoroughly. We have been putting off this project for years, and we are so relieved to have it behind us and to feel so confident in the workmanship. The thank you note and delivery of brownies was a nice touch too :-)
A truly amazing, unexpected experience! Begins with a meeting by Mike, a review of your needs, and a professional quote of the work to be performed. Mike recites precisely what we should expect and, in detail, how it will occur. After speaking with a few other roofers, there was no question, this was the personable company to hire! Extremely professional workers who performed an impeccable job! After watching neighbors replacing their roof with other companies, these same neighbors replied personally to me how amazing this job was and could not believe it only took ONE day! I shared in their amazement as that aspect, although Mike said probably 1 day, was difficult to believe. I'm a believer now! If you're seeking a roofer, don't waste your time with others. THIS is the company to hire, hands down!
Provided a new roof. Stripped off 2 layers of shingles. Installed 2 new skylights and re-flashed others. Did a fabulous job, showed up on time, finished on time. CLEANED UP!
Everything went well. Mike was even patient when we changed a few items a few times. He worked with us the entire time. We felt confident in their ability to meet our expectations and they did. The clean up was also excellent. They even sent someone back after to triple check for remaining nails. Excellent work all around. Their entire crew and personnel were very professional and pleasant to work with.
The people at Rhino-Back Roofing are the most professional and courteous I've ever had the pleasure to deal with. They sincerely care about their customers and want you to be happy and satisfied and will do whatever is necessary to ensure that. I had dealings with several personnel at Rhino-Back over the course of the roof replacement on my home and all were easy to talk to and helpful. I would highly recommend them for any roofing needs.
We recently had the best experience ever with Rhino-Back Roofing! Who ever thought putting a roof on your house and spending tons of $$$ would be great??? We DO. Never have I had a company so concerned for customers and their home. The Rhino-Back guys were professional and courteous and so detail oriented. I did get a few estimates for our job and Rhino-Back fell in the middle, but from a customer service perspective it was above and beyond and worth so much more! Mike came out and spent over 45 minutes explaining the entire project and costs, Josh called the day before and discussed all the details, the job was completed in one day, and the follow-up and cleanup were perfect. We had some snafus in scheduling, dumpster removal, etc but every step of the way, the guys were in constant communication and calls were answered immediately and Josh even came over within 15 minutes to answer some questions. I highly, highly recommend this company as their level of quality and customer service is above and beyond the norm. Thanks Rhino-Back, we’ll recommend you always!
have been a homeowner for 35 years, and in that time I have hired many different contractors for many different jobs. In all seriousness, we have never had a better experience than we had dealing with Rhino-back roofing. This company is exceptional in terms of service, professionalism, promptness- any measure you want to use. Mike thoroughly explained the work they would do, the materials they would use, and the process in a no pressure at all quote. Josh and his crew had to reschedule due to heavy rain in the forecast twice-and each time called well ahead and scheduled a prompt (i.e. just a few days later) new date. They arrived promptly, worked great and the clean-up was terrific. Looking at the ground you would never know they were here- but one look at the roof and you could tell- it looks great! I teach at UConn and my students will tell you that they get only the grade they earn. Rhino-back earns an A+. I highly recommend them!
Mike (owner), Josh (supervisor), and Jessica (office) did an amazing job of marketing and follow through. The whole operation took 3 days, day 1 dumpster & materials arrived, day 2 old roof gone/new roof on, day 3 dumpster gone. Josh did an excellent job of supervision and final touch ups and clean up. The crew did an excellent job. A very professional job by everybody from Rhino Back Roofing. I would recommend them to anybody.
We just had our roof done, and were very pleased with RhinoBack. Mike and his team were great to work with and followed through to make sure we were completely satisfied with the new roof – even after paid in full. They were very responsive and came back a couple of times to make sure they cleaned everything up (had to wait for the snow to melt on the ground). We got several quotes for our roof, but I’m glad we went with RhinoBack and would absolutely recommend them to friends.
Great overall experience; very thorough cleanup; very easy organization to work with!
Best experience ever! Mike was so thorough. Great product and made sure I understood the process. I couldn’t believe I went to work one morning and came home to a completed job! You would not have known they were there except for the beautiful new roof! Completely cleaned up. Would highly recommend them 100%!
This is a fantastic company to work with! They think of everything and are extremely attentive and approachable. The crew was fantastic and did a wonderful job on my roof - from set up to clean up. After getting quotes from multiple companies, Mike and his team were by far the best choice - fairly priced, knowledgeable, and willing to answer any and all questions.
Great service from beginning to end. Mike gave a very complete explanation of all services to be performed and their prices were very competitive. The job was completed by a talented crew and our new roof looks great. The cleanup was remarkable! I recommend Rhino-Back Roofing without reservation.
I am very happy that I chose Rhino Back Roofing to replace my roof. From the estimate to the project’s completion and follow up Rhino Back provided excellent service. Mike’s informative overview of the project process and materials used was a step above his competition in terms of detail and genuine attentiveness to my questions. He also scheduled the project to meet my time schedule. The project itself was completed quickly and professionally by six of the hardest working people I have ever seen. Josh, their foreman, carefully supervised his crew and checked in with me to answer any questions I had. Indeed, Josh and Mike’s affability were significant in making the project go smoothly and with a minimum of stress. At this time I am comfortable recommending Rhino Back Roofing without qualification. I think you will find that they go the extra mile to satisfy their customers.
The experience was outstanding from beginning to end. The work was done in a single day which was amazing. The cleanup was good and pretty thorough. And the roof looks beautiful. We’d highly recommend Rhino Back Roofing.