Massachusetts has experienced several storms recently resulting in roof and siding damage from high winds. When your roof suffers damage in a storm, you are likely eligible for funding from your insurance company to restore your damaged roof. If you are like most homeowners you might be unsure how to claim money from your insurance company. At Rhino-Back Roofing, our Springfield insurance restoration experts are here to help.
The first step to insurance restoration is an inspection of your damaged roof in and Rhino-Back's expert roofing crew in Springfield is ready to help. This will allow us to identify all the damage that was caused by the storm. Our team can then map out the best plan for you to receive restoration to your roofing system with little money out of pocket.
After Rhino-Back's roof inspection, our team is ready to help you file your roof damage insurance claim. We have a team of specialists who are well trained in the insurance restoration process. You will find that we are well equipped to work closely with you and your insurance company.
East Granby, CT
Roof Hail Damage - Insurance Replacement
Hail Damage Roof Restoration Granby Conn
Roof Replaced From Hail Damage
Mike & Josh at Rhino-Back were outstanding to work with. We were closing on a home in Simsbury and discovered it needed a new roof. Mike went out to look the very next day to give an assessment – knowing that we were under a tight deadline with our close and with a snow storm on the way. He did an excellent job clearly explaining all of the work he was going to do, and kept in touch every step of the way. Josh was able to start and finish putting our roof on two days after we closed on the house and the day before the snow hit – it was the quickest, cleanest job I’ve ever seen, and we couldn’t be happier with the way it came out. We would definitely recommend Rhino-Back to anyone.
Rhino-Back did an excellent job, on time and on budget. They completed the work in one day and did a thorough job of post installation cleanup, even coming back after the job to clean up screened in porch that had roof removal debris in hard to reach places. I would recommend them to anyone who wants the best roofing products installed by a professional, accountable contractor.
Excellent! Mike (owner) and his crew (led by on site foreman, Caesar) reported to the job at the appointed time. They answered all my pre work questions and concerns and began work. They proceeded to strip the previous roof and replace the existing skylight in less than a day. I am so impressed with their workmanship and the results. Mike was back several times during the day to check on progress and address any possible complications. Stripping the original materials and dropping them in a designated area resulted in a spotless cleanup of a messy job. They were done in a day and when they left you could not tell that they were there, as my deck (drop area) was spotless. Their work has enhanced the value of my property at a very fair price.
I recently had my roof replaced and could not be happier. The quote is low pressure and Mike was very honest about budget and quality. It was an easy choice to pick Rhino-Back because they have such a strong reputation and back it up through good communication and honesty. I got 3 other quotes and immediately knew Rhino-Back was who I would trust for such a big investment.
Mike and his team were extremely helpful at solving our complex roofing needs, (flat leaking roof with very poor drainage). They worked exceptionally well with our schedule and put our needs first and foremost. The job was completed extremely fast and efficiently and beyond our expectations. The best part is everything is the warranty is for much longer than we ever expected. Definitely recommend Rhino-Back Roofing for your roofing needs!
I was very pleased and amazed with the whole experience. Mike and team went above and beyond my expectations. Job was done on time and quality and took the time to assure all my questions and concerns were answered. Aside from being knowledgeable in roofing they demonstrated superior customer service (even interested in my feedback for improvement). I recommend them without hesitation to anyone needing roofing service. Thanks again for a great experience and wish Rhino-Back Roofing much success in the future.
I cannot say enough good things about Rhino-Back Roofing. The level of service and professionalism, paired with the end result, is far beyond anything I could have hoped for with this project. From the very beginning, Mike and his team were available, informative and made us feel part of the family. We just moved into our very first New England home and found we needed a FULL roof replacement. Here are a few points that highlighted the process for me: • Very detailed initial consultation (complete with attic walk-thru). • Convenient and timely scheduling of work (within 2 weeks). • Fair and equitable pricing. • Top of the line products. • Single day full roof replacement and same day clean up. • Amazing end product and follow up that it met our expectations. This final piece is key and speaks to the character of the company and its owner. A few days after completion, I noticed some damage to my back deck. To be honest, I wasn’t sure if this was already there but I called Mike to see what my options were and get his opinion. I didn’t even have to ask and Mike had someone out to take a look within an hour and called me back that night to let me know he was arranging for someone to replace that portion of the deck! To be clear, this was almost certainly a pre-existing issue due to some natural rotting. However, since the issue may have been accelerated by his crew, he wanted to take care of it. Now THAT is how you build a reputation. Thank you, Rhino-Back Roofing. Thank you, Mike. Zack
The entire experience has been pleasant. Mike was polite and professional. The job was scheduled just a couple of weeks after the contract was signed and they did show up on time. They completed the job in 1 day and cleaned up the yard afterward. The roof looks refresh and neat and the material looks durable. So far I have not complaints.
Recently I had my roof replaced by RHINO-BACK ROOFING. I am more than pleased at the way the roof came out. It is in my estimation a beautiful roof. The entire process from looking over my roof, the estimate, the setup, scheduling, and the actual roof replacement was handled professionally and expertly. Mike Trouern-Trend from Rhino-Back handled the entire job very professionally. He listened to my questions and concerns and handled everything in a courteous and timely manner. I would recommend Rhino-Back Roofing and Mike to anyone needing a roof replacement. In addition to replacing my roof he also replaced my sky-light in my attic. All the work was done to my complete satisfaction.
Iâ€™m so glad to be a part of SMU. After a handful of roofing contractors fell through I came to you for guidance then Rhino Back Roofing came to my rescue. The next day after contacting them, they came out to access my situation and offered great advice! Not to mention the customer service was amazing! Thank you!
Out of all of the companies that bid on our roof replacement, Mike was the only one who took the time to explain every detail of the project, including his findings from inspecting our attic and covered porch areas. He thoroughly reviewed with us the superior quality of his product (Owens Corning) vs the shingles and underlayment used by other companies. Our own research confirmed what Mike had shared. The crew was fantastic - thorough, clean, polite, and fast! They completed our large project in a single day. We are thrilled with the results and would recommend Rhinoback Roofing to anyone and everyone. Mike and his team definitely go 'above and beyond' to ensure a high-quality result.
We recently had the best experience ever with Rhino-Back Roofing! Who ever thought putting a roof on your house and spending tons of $$$ would be great??? We DO. Never have I had a company so concerned for customers and their home. The Rhino-Back guys were professional and courteous and so detail oriented. I did get a few estimates for our job and Rhino-Back fell in the middle, but from a customer service perspective it was above and beyond and worth so much more! Mike came out and spent over 45 minutes explaining the entire project and costs, Josh called the day before and discussed all the details, the job was completed in one day, and the follow-up and cleanup were perfect. We had some snafus in scheduling, dumpster removal, etc but every step of the way, the guys were in constant communication and calls were answered immediately and Josh even came over within 15 minutes to answer some questions. I highly, highly recommend this company as their level of quality and customer service is above and beyond the norm. Thanks Rhino-Back, we’ll recommend you always!
We decided to replace our existing roof so we contacted three local area contractors. One was more of larger company doing roofing all over CT, the other two were local guys. The larger company gave us a solid quote, but the person who came and looked at the roof was a total salesman. We had some questions about the roof that he could not answer but said he would have someone call us. The other local guy missed the scheduled time then did a drive by the house, providing a good quote, but never even talked to us. Then there was Mike from Rhino. Mike showed up on-time and was very friendly. He looked over the whole roof and even went into the attic to get a good feel for the job. He then spent about an hour taking us through the job, answering all our questions right on the spot. It was obvious he knew his stuff! Gave us outstanding advise that kept us from spending on unneeded modifications to the roof. Mike gave us a very solid quote. He was not as cheap as the larger company, but it was clear we would get an outstanding product from him and his team. I think that the other company was making up the costs on ridge vents along with some other cost cutting adjustments that Mike advised against. We took Mike’s advice and could not be happier. Josh, Mikes project manager was awesome. The team showed up on-time and knocked out the job in two days and we have a big house. They were so friendly and helpful, we cannot say enough positive things about the guys. As for the roof, it looks awesome!! Mike helped us pick the color and he was spot on! We love it! 10 for 10 for Rhino-back roofing – the entire team. It was worth paying a bit more for such quality work and advice.
We found an issue with our roof in October and we called Rhino. We needed to replace our roof. The job was completed quickly and seamlessly. Very professional staff and caring for our roof needs. Thank you!!
Kudos to the entire Rhino-Back Roofing team. Mike and Melanie did a great job for us. Starting at documenting the hail damage with the insurance company to answering all of our questions through out the whole project. The roofing team was careful of shrubs and property, skillful and very efficient through out the installation of multiple roofs on two structures. Management, staff, and tradesmen and women were consistently courteous and accommodating of our needs. Many thanks to all of you.
Five-star customer service, quality, and timeliness. Tim North, the on-site manager, was present at my home at all times ensuring me that everything was on track. They went above and beyond and I highly recommend them for all your roofing needs.
We just had our roof done, and were very pleased with RhinoBack. Mike and his team were great to work with and followed through to make sure we were completely satisfied with the new roof – even after paid in full. They were very responsive and came back a couple of times to make sure they cleaned everything up (had to wait for the snow to melt on the ground). We got several quotes for our roof, but I’m glad we went with RhinoBack and would absolutely recommend them to friends.
Rhino-Back Roofing is a fantastic company and I can't say enough good things about them. I have a beautiful new roof and chimney as of today! Working with Mike is like working with your best friend! He's genuine, friendly, and honest and makes you feel at ease and comfortable. He really cares about getting you the best roof for the best price, and will do anything it takes! We interviewed several roofers and Mike's price was very competitive (actually I think it was the lowest bid even though he had the best Owens Corning materials and warranty). He was very patient with me when I had questions, explaining all my options and the pro's and con's of different methods. When I preferred adding a ridge vent and soffit vents rather than the roof top fan that he recommended, he gave me a price using both methods. I ultimately chose the ridge and soffit vents and his supervisor, Josh cut the soffit vents himself the day before installation. When I thought we needed a few more vents, Josh added 3 more on installation day at no additional charge!. Since a tree had damaged the back eave of the garage, Mike said he'd take care of that for us, and Josh replaced the plywood, back eave and gutter. Josh is an expert craftsman and the result is beautiful! My roof was leaking over my porch and when the tarp we installed failed, Mike pushed up my roof installation date to accommodate me and get the job done. Mike is very involved from start to finish and kept me informed every step of the way. Both he and Josh returned every phone call and text immediately or within a couple of hours. When I woke up on installation day and realized I hadn't asked Mike to include my shed roof, I asked Josh if he could possibly do the shed also. Since they'd ordered extra shingles, they had enough to do my shed and got that done too! The house, garage and shed were done in one day and Josh was on hand all day answering my questions and taking me for a walk around to see the work being done. The roofing crew were professional, courteous and very hard working on a very cold and windy day! I enjoyed talking to them from time to time and was amazed at the beautiful work they were doing. They made sure I had clear access to my doorways as I went in and out during the day, raking away leaves and nails for me. They did an amazing clean up job, even raking all the stubborn leaves from under my bushes along the house. It was like having a fall cleanup crew free of charge! When Josh inspected my chimney the day before installation, he said it would need a rebuild within the year. Since I'd taken out a low interest Energy Conservation Loan from Capital for Change, I wanted get the chimney done immediately in order to add the cost of the chimney rebuild to my loan, which would require completing new paperwork and a few days delay in payment to the roof crew. Mike was completely understanding, patient and helpful, getting me the new paperwork I needed for the loan. He quickly lined up a chimney mason and crew, and within 5 days of the roof installation, the chimney was done (today!). I highly recommend Rhino-Back Roofing with no reservations! Working with Mike was the best experience a girl (or woman with not roofing knowledge) could ask for. Choose Rhino-Back Roofing! You won't be disappointed!
I selected this company because of the quality and appearance of the materials (Corning). The project leader was great to work with and the worker were very professional and hard working. To top it off the cost was reasonable and competitive with other quotes I received
Our experience with Rhino Back Roofing almost seemed too good to be true. That feeling prevailed from the point when Mike arrived (right on time) for our estimate to the final walk-around inspection with the project manager, Josh, to assure that we were completely satisfied with our new roof installation. Mike spent far more time with us during the estimate than any other contractor. After doing a thorough inspection and measurement of our roof edges, roof surfaces, perimeter trim, and fascia boards he sat down with us and went through what materials would be used and why and walked us through the old roof removal, repair measures, and new roof installation. He answered our questions in a professional and knowledgeable manner then stepped out to his car to work up our estimate. Several minutes later he knocked on the door and handed us a printed and very detailed estimate that was competitive with other estimates we had received. Everything happened when and how it was promised. The installation crew was amazing. They were efficient and hard working. The on-site carpenter replaced all the rotted fascia, soffits, and trim while the crew installed the full perimeter drip edge and underlayment materials exactly as specified. The roof area around the chimney was waterproofed, the chimney was re-leaded and then the new roof shingles were installed. During the entire process, the crew was all business; each member seemed to know exactly where he needed to be and what to do, so things moved very quickly. Clean up was thorough. The driveway and lawn were swept and raked until there was no debris visible. Finally, a magnetic roller was run up and down the driveway and all around the house multiple times to pick up any roofing nails that might be left on the ground. We are very pleased with our new roof! Having watched the entire installation process, we can say that everything we asked for was done perfectly and every part of the roof system was installed with meticulous care. If you’re looking for excellent customer service and a quality roof, we would enthusiastically recommend Rhino Back Roofing.