Rhino-Back Roofing Reviews

If you're looking for a Roofing Company in CT that you can really trust, look no further. We have an "A" Rating on Angie's List and a 5- Star Rating on Facebook and Google. Take a look at what our happy customers have to say about Rhino-Back Roofing in Simsbury CT.

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Rhino-Back is one of the best contractors I’ve had the pleasure of working with

Rhinoback is one of the best contractors I’ve had the pleasure of working with. Owner Mike T is very pleasant and professional, and the manufacturer he uses, Owens-Corning, is top-notch. Mike explained everything in detail – roofing materials, the Owens-Corning warranty, and every step of the installation process --- and was the only one of the roofers who bid on the project to actually inspect the attic and crawl spaces to make sure the wood infrastructure was sound. Installation took one day – the crew of seven showed up at 7 am and by 6 pm the roof was finished, all debris was cleaned up, and the house looked terrific. Production manager Josh was on site all day to answer questions, and came back the next day to make sure that every old nail and shingle had been thrown away. You’d think such quality would be prohibitively expensive (and roofing is by nature costly) but Rhinoback’s price was mid-range of all the estimates I received. I highly recommend Rhino-Back!


Testimonial from Marilyn S.Silver Brook Lane, Granby, CT

Review originally posted on

Response from Rhino-Back Roofing:

Marilyn-- Thank you for the detailed and glowing review. The whole team really enjoyed working for you. If we can help you with anything business or beyond please let us know and let's make sure to stay in touch. Your home looks great, glad you went with the driftwood color!!-- Mike & Lisa Trouern-Trend & the Rhino-Back Roofing Team

Rhino-Back did a great job and I would definitely recommend them to anyone needing a roof replacement or any type of roof work!

The roofing project went great! Starting with the initial estimate, Mike, the owner, was very clear and enthusiastic in presenting his company and the shingle roofing system they use. His pricing was also very reasonable. He was flexible on the start date as he knew I was starting a new job soon and wanted to be home the day of the job. On that day, Josh, the project supervisor was here about a half hour earlier than the start time. He was friendly and easy to talk to and answered any last questions I had as he explained how the job would proceed. The roofing team arrived a little early and immediately got to work. It was really amazing how energetic and efficient his crew was. They were nonstop action from beginning to end aside from a well deserved lunch break and finished the job in one day. I was expecting it would take two days so was pleasantly surprised. They also cleaned up my property very well and Josh even stopped by the next day to do a more detailed cleanup of smaller material. Finally, Mike followed up with a phone call a few days after completion to see if I had any questions or concerns. Rhino-Back did a great job and I would definitely recommend them to anyone needing a roof replacement or any type of roof work!

A rating


Testimonial from John G.Fox Den Road, Simsbury, CT

Review originally posted on

VERY professional company and wonderful to work with.

Just had our roof done, and couldn't be happier with the results. VERY professional company and wonderful to work with. Mike and his team were so great to work with , and extremely knowledgable on every aspect of the process. They not only completed the roof on time and in one day , but we're also very thorough with clean up and even offered to come back at some point to clean up any nails that may have landed in the snow ( roof done in December). Great company .


Testimonial from Kristina C.Hilltop Drive, Canton, CT

Review originally posted on

Response from Rhino-Back Roofing:

Kristina & Bob-It was such a pleasure to work with you, you guys are fantastic! Please keep in touch, and let us know if there is anything we can help you with in the future! - Mike & Lisa Trouern-Trend and the Rhino-back Roofing Team. For those of you reading this review, here is a brief recap of this roofing project in Canton, CT: Kristina & Bob contacted us because they were very concerned about the condition of the roof on their Hilltop Drive home in Canton CT 06019. With winter fast approaching they wanted to have the roof replaced as soon as possible. In years past this fantastic couple had dealt with leaking and ice damage and did not want to find themselves in that position again. Several areas showed evidence of leaking and water damage. After reviewing all aspects of the job and what to expect before, during, and after we began by stripping the existing 2 layers of shingles and underlayment down to the plywood decking. Once the condition of the plywood was assessed and replaced where needed we then cut and installed a new ridge vent on the breezeway section of the home, as well as a new attic exhaust fan to provide proper ventilation for the new roof. We applied Ice & Water protection along all eaves, valleys, vents, and pipes, and also reflashed and sealed the home’s small chimney. After applying a protective synthetic underlayment to the remaining decking we then were able to install gorgeous new architectural shingles. The home is now completely protected from the elements and with is properly ventilated, Kristina & Bob were fantastic to work with, and Bob even cleared snow from around his home before our crews arrived! The new roof looks wonderful and will provide peace of mind and protection for many, many winters to come.

They were competitive in price in the area, are committed to the community, and the work is top notch

Great communication, very customer focused, competitive pricing and a very experienced crew. Mike is running a stellar company; Josh (the foreman for our house) was extremely personable and spent plenty of time walking me around the day (single - they did our roof in about 7 hours) explaining what was going on. They were competitive in price in the area, are committed to the community, and the work is top notch. We're so happy with the work (and the look of the new roof!), we've recommended them to at least 3 friends. You won't be disappointed.


Testimonial from Ben B.Quorn Hunt Road, Simsbury, CT

Review originally posted on

Response from Rhino-Back Roofing:

Ben & Rachel Thank you for the kind review! You guys were wonderful to work with. Please keep in touch and let us know if there is anything we can help you with in the future, with your home and beyond! Mike & Lisa Trouern-Trend and the entire Rhino-Back Roofing Team.

Rhino-Back Roofing was an absolute pleasure to deal with from start to finish

Rhino-Back Roofing was an absolute pleasure to deal with from start to finish. A phone call to them was promptly returned. Mike T scheduled an appointment to meet with my wife and I the next day. A dead tree fell on our roof and caused significant damage. Mike was able to assess the damage, recommend what needed to be done and assisted us with negotiating a settlement with our insurance company. The work was done as scheduled and completed in one day (strip damaged roof over two car garage, install ridge vent, replace shingles, replace gutters and check main roof. Clean-up was outstanding. It was a pleasure dealing with the foreman the day of the job. I am extremely pleased with the over-all experience and finished product. Rhino-Back Roofing has earned my highest recommendation.


Testimonial from Clay K.Tariffville Road, Simsbury, CT

Review originally posted on

Response from Rhino-Back Roofing:

Clay, We are very glad that the insurance claim worked out in your favor to fully cover the garage roof replacement. You guys where fantastic to work for. My daughter enjoyed coming on the initial inspection and meeting Diane. That was really fun for her. They grow up too quickly! Please never hesitate to reach out to us if you need help with anything- business or beyond.--- Mike & Lisa Trouern-Trend & the Rhino-Back Roofing Team

We had an excellent experience with this company

Can only echo what others have said. Mike really made the sale with an ultra-thorough description of what they do, from the materials and methods to the logistical details and the warranty that all that provides. And at a competitive price, too. The actual crew was great, worked incredibly hard and completed the roof in a single day. We had an excellent experience with this company.


Testimonial from Kirk S.Clearfield Road, Simsbury, CT

Review originally posted on

Response from Rhino-Back Roofing:

Kirk & Susan--- Thank you very much for the kind review. It was great to be able to help you with your recent roofing project as well as improving the ventilation on your home at the same time. Please let us know if we can help you in any way. You were a pleasure to work for!--- Mike & Lisa Trouern-Trend & the Rhino-Back Roofing team

I have never had a better experience than we had dealing with Rhinoback

have been a homeowner for 35 years, and in that time I have hired many different contractors for many different jobs. In all seriousness, we have never had a better experience than we had dealing with Rhino-back roofing. This company is exceptional in terms of service, professionalism, promptness- any measure you want to use. Mike thoroughly explained the work they would do, the materials they would use, and the process in a no pressure at all quote. Josh and his crew had to reschedule due to heavy rain in the forecast twice-and each time called well ahead and scheduled a prompt (i.e. just a few days later) new date. They arrived promptly, worked great and the clean-up was terrific. Looking at the ground you would never know they were here- but one look at the roof and you could tell- it looks great! I teach at UConn and my students will tell you that they get only the grade they earn. Rhino-back earns an A+. I highly recommend them!

A rating


Testimonial from Jim T.Cardinal Road, Simsbury CT, Simsbury, CT

Review originally posted on

A very professional job by everybody from Rhino-Back Roofing. I would recommend them to anybody.

Mike (owner), Josh (supervisor), and Jessica (office) did an amazing job of marketing and follow through. The whole operation took 3 days, day 1 dumpster & materials arrived, day 2 old roof gone/new roof on, day 3 dumpster gone. Josh did an excellent job of supervision and final touch ups and clean up. The crew did an excellent job. A very professional job by everybody from Rhino Back Roofing. I would recommend them to anybody.

A rating


Testimonial from Richard H.Laurel Lane, Hartford, CT

Review originally posted on

Rhino-Back Roofing was professional from day one.

Rhino Back Roofing was professional from day one. We had several contractors come to our home to inspect our roof and give us estimates for a new roof. Mike did a very complete inspection – far more than the other representatives from other companies. When he was done, he provided us with a very clear estimate for his services. He helped us to understand the entire process and what to expect every step of the way. Despite the difficult spring weather, he was excellent about communicating with us about when he would come to complete the project. When he and his crew arrived, we were very impressed with their quality of work, attention to detail, and seamless teamwork to complete the roof in less than a full day. The crew members were incredible! We have lots of delicate landscaping around our home and we were very concerned about the damage that might occur. When they were done cleaning up, we were astonished to see that nothing was damaged. Removing two layers of shingles and plywood is certainly messy, but their clean up far exceeded my expectations. Mike even came by after the dumpster was removed and did a final clean up and inspection. We have yet to find a nail or shingle around our house. The quality of the roofing materials and the roof guarantee was far better than others offered; yet Mike’s prices were the same as the others. His communication and follow-through also far exceeded my expectations. The final cost was actually a little less than his estimate and we could not be happier with the new roof.

A rating


Testimonial from Heather & Sean C.Lark Road, Simsbury, CT

Review originally posted on

If you’re looking for excellent customer service and a quality roof, we would enthusiastically recommend Rhino-Back Roofing.

Our experience with Rhino Back Roofing almost seemed too good to be true. That feeling prevailed from the point when Mike arrived (right on time) for our estimate to the final walk-around inspection with the project manager, Josh, to assure that we were completely satisfied with our new roof installation. Mike spent far more time with us during the estimate than any other contractor. After doing a thorough inspection and measurement of our roof edges, roof surfaces, perimeter trim, and fascia boards he sat down with us and went through what materials would be used and why and walked us through the old roof removal, repair measures, and new roof installation. He answered our questions in a professional and knowledgeable manner then stepped out to his car to work up our estimate. Several minutes later he knocked on the door and handed us a printed and very detailed estimate that was competitive with other estimates we had received. Everything happened when and how it was promised. The installation crew was amazing. They were efficient and hard working. The on-site carpenter replaced all the rotted fascia, soffits, and trim while the crew installed the full perimeter drip edge and underlayment materials exactly as specified. The roof area around the chimney was waterproofed, the chimney was re-leaded and then the new roof shingles were installed. During the entire process, the crew was all business; each member seemed to know exactly where he needed to be and what to do, so things moved very quickly. Clean up was thorough. The driveway and lawn were swept and raked until there was no debris visible. Finally, a magnetic roller was run up and down the driveway and all around the house multiple times to pick up any roofing nails that might be left on the ground. We are very pleased with our new roof! Having watched the entire installation process, we can say that everything we asked for was done perfectly and every part of the roof system was installed with meticulous care. If you’re looking for excellent customer service and a quality roof, we would enthusiastically recommend Rhino Back Roofing.

A rating


Testimonial from Robert C.Pinewood Road, East Granby, CT

Review originally posted on