Rhino-Back Roofing Reviews

If you're looking for a Roofing Company in CT that you can really trust, look no further. We have an "A" Rating on Angie's List and a 5- Star Rating on Facebook and Google. Take a look at what our happy customers have to say about Rhino-Back Roofing in Simsbury CT.

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Rhino-Back Roofing was an absolute pleasure to deal with from start to finish

Rhino-Back Roofing was an absolute pleasure to deal with from start to finish. A phone call to them was promptly returned. Mike T scheduled an appointment to meet with my wife and I the next day. A dead tree fell on our roof and caused significant damage. Mike was able to assess the damage, recommend what needed to be done and assisted us with negotiating a settlement with our insurance company. The work was done as scheduled and completed in one day (strip damaged roof over two car garage, install ridge vent, replace shingles, replace gutters and check main roof. Clean-up was outstanding. It was a pleasure dealing with the foreman the day of the job. I am extremely pleased with the over-all experience and finished product. Rhino-Back Roofing has earned my highest recommendation.


Testimonial from Clay K.Tariffville Road, Simsbury, CT

Review originally posted on

Response from Rhino-Back Roofing:

Clay, We are very glad that the insurance claim worked out in your favor to fully cover the garage roof replacement. You guys where fantastic to work for. My daughter enjoyed coming on the initial inspection and meeting Diane. That was really fun for her. They grow up too quickly! Please never hesitate to reach out to us if you need help with anything- business or beyond.--- Mike & Lisa Trouern-Trend & the Rhino-Back Roofing Team

We had an excellent experience with this company

Can only echo what others have said. Mike really made the sale with an ultra-thorough description of what they do, from the materials and methods to the logistical details and the warranty that all that provides. And at a competitive price, too. The actual crew was great, worked incredibly hard and completed the roof in a single day. We had an excellent experience with this company.


Testimonial from Kirk S.Clearfield Road, Simsbury, CT

Review originally posted on

Response from Rhino-Back Roofing:

Kirk & Susan--- Thank you very much for the kind review. It was great to be able to help you with your recent roofing project as well as improving the ventilation on your home at the same time. Please let us know if we can help you in any way. You were a pleasure to work for!--- Mike & Lisa Trouern-Trend & the Rhino-Back Roofing team

I have never had a better experience than we had dealing with Rhinoback

have been a homeowner for 35 years, and in that time I have hired many different contractors for many different jobs. In all seriousness, we have never had a better experience than we had dealing with Rhino-back roofing. This company is exceptional in terms of service, professionalism, promptness- any measure you want to use. Mike thoroughly explained the work they would do, the materials they would use, and the process in a no pressure at all quote. Josh and his crew had to reschedule due to heavy rain in the forecast twice-and each time called well ahead and scheduled a prompt (i.e. just a few days later) new date. They arrived promptly, worked great and the clean-up was terrific. Looking at the ground you would never know they were here- but one look at the roof and you could tell- it looks great! I teach at UConn and my students will tell you that they get only the grade they earn. Rhino-back earns an A+. I highly recommend them!

A rating


Testimonial from Jim T.Cardinal Road, Simsbury CT, Simsbury, CT

Review originally posted on

A very professional job by everybody from Rhino-Back Roofing. I would recommend them to anybody.

Mike (owner), Josh (supervisor), and Jessica (office) did an amazing job of marketing and follow through. The whole operation took 3 days, day 1 dumpster & materials arrived, day 2 old roof gone/new roof on, day 3 dumpster gone. Josh did an excellent job of supervision and final touch ups and clean up. The crew did an excellent job. A very professional job by everybody from Rhino Back Roofing. I would recommend them to anybody.

A rating


Testimonial from Richard H.Laurel Lane, Hartford, CT

Review originally posted on

Rhino-Back Roofing was professional from day one.

Rhino Back Roofing was professional from day one. We had several contractors come to our home to inspect our roof and give us estimates for a new roof. Mike did a very complete inspection – far more than the other representatives from other companies. When he was done, he provided us with a very clear estimate for his services. He helped us to understand the entire process and what to expect every step of the way. Despite the difficult spring weather, he was excellent about communicating with us about when he would come to complete the project. When he and his crew arrived, we were very impressed with their quality of work, attention to detail, and seamless teamwork to complete the roof in less than a full day. The crew members were incredible! We have lots of delicate landscaping around our home and we were very concerned about the damage that might occur. When they were done cleaning up, we were astonished to see that nothing was damaged. Removing two layers of shingles and plywood is certainly messy, but their clean up far exceeded my expectations. Mike even came by after the dumpster was removed and did a final clean up and inspection. We have yet to find a nail or shingle around our house. The quality of the roofing materials and the roof guarantee was far better than others offered; yet Mike’s prices were the same as the others. His communication and follow-through also far exceeded my expectations. The final cost was actually a little less than his estimate and we could not be happier with the new roof.

A rating


Testimonial from Heather & Sean C.Lark Road, Simsbury, CT

Review originally posted on

If you’re looking for excellent customer service and a quality roof, we would enthusiastically recommend Rhino-Back Roofing.

Our experience with Rhino Back Roofing almost seemed too good to be true. That feeling prevailed from the point when Mike arrived (right on time) for our estimate to the final walk-around inspection with the project manager, Josh, to assure that we were completely satisfied with our new roof installation. Mike spent far more time with us during the estimate than any other contractor. After doing a thorough inspection and measurement of our roof edges, roof surfaces, perimeter trim, and fascia boards he sat down with us and went through what materials would be used and why and walked us through the old roof removal, repair measures, and new roof installation. He answered our questions in a professional and knowledgeable manner then stepped out to his car to work up our estimate. Several minutes later he knocked on the door and handed us a printed and very detailed estimate that was competitive with other estimates we had received. Everything happened when and how it was promised. The installation crew was amazing. They were efficient and hard working. The on-site carpenter replaced all the rotted fascia, soffits, and trim while the crew installed the full perimeter drip edge and underlayment materials exactly as specified. The roof area around the chimney was waterproofed, the chimney was re-leaded and then the new roof shingles were installed. During the entire process, the crew was all business; each member seemed to know exactly where he needed to be and what to do, so things moved very quickly. Clean up was thorough. The driveway and lawn were swept and raked until there was no debris visible. Finally, a magnetic roller was run up and down the driveway and all around the house multiple times to pick up any roofing nails that might be left on the ground. We are very pleased with our new roof! Having watched the entire installation process, we can say that everything we asked for was done perfectly and every part of the roof system was installed with meticulous care. If you’re looking for excellent customer service and a quality roof, we would enthusiastically recommend Rhino Back Roofing.

A rating


Testimonial from Robert C.Pinewood Road, East Granby, CT

Review originally posted on

I’m glad we went with Rhino-Back and would absolutely recommend them to friends.

We just had our roof done, and were very pleased with RhinoBack. Mike and his team were great to work with and followed through to make sure we were completely satisfied with the new roof – even after paid in full. They were very responsive and came back a couple of times to make sure they cleaned everything up (had to wait for the snow to melt on the ground). We got several quotes for our roof, but I’m glad we went with RhinoBack and would absolutely recommend them to friends.


Testimonial from Trey & Kim S.Sunset Hill Road, Simsbury, CT

Review originally posted on

Response from Rhino-Back Roofing:

Trey & Kim, We really appreciated you trusting us with your home and enjoyed working for you. Please reach out if we can help you with anything, business or beyond. Mike & Lisa Trouern-Trend & the Rhino-Back Roofing Team

Rhino-Back provided excellent service

I am very happy that I chose Rhino Back Roofing to replace my roof. From the estimate to the project’s completion and follow up Rhino Back provided excellent service. Mike’s informative overview of the project process and materials used was a step above his competition in terms of detail and genuine attentiveness to my questions. He also scheduled the project to meet my time schedule. The project itself was completed quickly and professionally by six of the hardest working people I have ever seen. Josh, their foreman, carefully supervised his crew and checked in with me to answer any questions I had. Indeed, Josh and Mike’s affability were significant in making the project go smoothly and with a minimum of stress. At this time I am comfortable recommending Rhino Back Roofing without qualification. I think you will find that they go the extra mile to satisfy their customers.

A rating


Testimonial from Bill & Mary S.Bushy Hill Road, Simsbury, CT

Review originally posted on

Working with Rhino-Back was as painless a process as humanly possible.

Working with Rhinoback was as painless a process as humanly possible. I contacted 4 local companies for quotes; they were the only ones to call me back. Communication was excellent, their quote was honest and fair, they showed up when they said they would, completed the job quickly and cleaned up thoroughly. We have been putting off this project for years, and we are so relieved to have it behind us and to feel so confident in the workmanship. The thank you note and delivery of brownies was a nice touch too :-)


Testimonial from Mike & Becky H.Cedar Ridge Road, East Granby, CT

Review originally posted on

Response from Rhino-Back Roofing:

Becky, Thank you for the kind review! we really enjoyed working for you. Let's stay in touch and please let us know if we can help you with anything, business or beyond.--- Mike & Lisa Trouern-Trend and the Rhino-Back Roofing Team

The customer service was amazing! Thank you!

I’m so glad to be a part of SMU. After a handful of roofing contractors fell through I came to you for guidance then Rhino Back Roofing came to my rescue. The next day after contacting them, they came out to access my situation and offered great advice! Not to mention the customer service was amazing! Thank you!


Testimonial from Lacey H.East Granby, CT

Review originally posted on