Rhino-Back Roofing Reviews

If you're looking for a Roofing Company in CT that you can really trust, look no further. We have an "A" Rating on Angie's List and a 5- Star Rating on Facebook and Google. Take a look at what our happy customers have to say about Rhino-Back Roofing in Simsbury CT.

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This is a 5-star outfit

was extremely pleased with Rhino-Back roofing owner Mike's attention to detail and completeness when explaining the roofing system, products, cost estimate and warranty. During the follow-up to the estimate, when we discussed some changes, Mike was prompt and very responsive via email and phone to resolve any issues. The Rhino-Back crew stripped all shingles, removed and replaced about 25 sheets of damaged or moldy plywood, replaced 2 skylights, and re-shingled the roof, all in only 1 day. The clean-up was thorough, and there was even a second clean-up person that came the following day to get any small debris that was missed by the roofing crew. This is a 5-star outfit, in my view, and I'd highly recommend them to anyone with a roofing issue.


Testimonial from Thomas S.Eric Drive, Granby, CT

Review originally posted on

Efficient from the time we had our first meeting

Mike was efficient from the time we had our first meeting. He set all expectations and there were no surprises. From project time to dumpster drop off and pick up to clean up . This was a big job and it took 2 days. I was around for most of it and it was a pleasant experience! They all work very hard. Josh was supervising and did not miss a beat. He answered all questions. Marcos and his team were professional , respectful and extremely diligent. Mike runs a great company and treats his employees with respect. Looking forward to easier winters. Thank you for our new roof and skylights!!


Testimonial from Jennifer S.Stratford Road, Farmington, CT

Review originally posted on

Response from Rhino-Back Roofing:

Jennifer, You have a beautiful home! Thank you so much for the very kind review and complements. Customers like you make doing what we do a pleasure!! Thank you also for recognizing the guys. Josh and Marcos are incredible leader. We are here for you if you need anything. Just let us know.-- Mike & Lisa & the Rhino-Back Roofing team.

Fantastic service, competitive pricing.

Fantastic service, competitive pricing. Mike communicated what needed to be done during the quoting process and Josh reached out during the installation and updated me with the progress (I was out of town at the time). I came home to a new roof and a very clean yard!!! Thanks Rhinoback!

A rating


Testimonial from Edmund V.Clifdon Drive, Simbury CT, Simsbury, CT

Review originally posted on

Response from Rhino-Back Roofing:

Edmund, Thank you so much for the kind review! It was a pleasure to work with you, and we are so happy that we were able to help you with your home! Please feel free to reach out if we can be of any help to you in the future, and we look forward to seeing you around town. Mike & Lisa Trouern-Trend and the entire Rhinoback Team For those of you reading this review, this Simsbury, CT home was in need of a full roof replacement. Edmund reached out to us on the recommendation of a neighbor and we were happy to help! The day before work was scheduled to begin, material was delivered to the home and the following morning we arrived to begin stripping the existing 25 year old roof down to the decking, making sure to inspect the integrity of the plywood and replaced one sheet that was damaged. We then installed a high-quality Ice & Water Shield along all eaves, valleys, and around 2 chimneys that we also refreshed to ensure that the home would be protected from the rain and snow. We applied a synthetic underlayment to the remainder of the roof, and finished with beautiful lifetime architectural shingles that will provide superior protection for many, many years to come. After the roof itself was complete all waste and materials were properly disposed of and the yard thoroughly cleaned. This job was completed in one day and the home looks great!

The work was done on the exact timeline that was promised. The cleanup was impressive. The job looks great.

This is a family owned business. Owners Mike and Lisa are both very involved in the business and live locally. Mike is a professional who is customer focused. My roof was leaking leading up to the job and I realized that an incoming storm was going to cause problems. I left Mike a voicemail around 8pm and the next morning at 8am he had his site supervisor at my house to put a temporary tarp on. Made all the difference and was a great way to start a relationship with a customer. In every way, my interactions with Mike were top notch. His crew does operate independently meaning Mike is not on-site when the work gets done. The one and only item that came up was during the installation of the plywood overlay. The crew missed a board of wood that had begun to rot from the inside. Once I pointed it out they ripped up the plywood and replaced the piece at their own cost. Still, I didn't like having to get involved especially around an area that was discussed heavily during the sales process. However, they made it right immediately when I brought it to their attention and this was the only item that came up. Overall.... The work was done on the exact timeline that was promised. The cleanup was impressive. The job looks great. Time will tell with regard to the work product but during yesterday's downpour everything stayed dry. If my mother needed her roof done tomorrow, I'd hire these guys. You could go cheaper but you'd probably pay for it in the long run. Good value. Thanks Mike!


Testimonial from Isaac F.Hazelmeadow Place, Simsbury, CT

Review originally posted on

Response from Rhino-Back Roofing:

saac, Thank you for the detailed review. It was a pleasure working for you. Since you work right next door please stop by anytime to say hello. Let's make sure to stay in touch! -- Mike & Lisa Trouern-Trend & the Rhino-Back Roofing team

Mike and his Team are wonderful

We had a great experience with Rhino Back Roofing from start to finish. Mike and his team are wonderful. Communication was great, install was quick and they did a great job cleaning up.


Testimonial from Angela C.Lawton Drive, Simsbury, CT

Review originally posted on

Response from Rhino-Back Roofing:

Angela, Thank you so much for the great review! It was a pleasure working with you and we are so happy tho have been able to help you with your roofing project. Please let us know if there is anything we can help you with in the future, and look forward to seeing you and your family around town. Mike & Lisa Trouern-Trend and the Rhinoback Roofing Team

Couldn't have gone better

Well done, done quickly, and at a fair price. Thoroughly cleaned up after themselves. Good communication and friendly service. Couldn't have gone better.


Testimonial from Jon Paul B.Dowd Ave, Canton, CT

Review originally posted on

Response from Rhino-Back Roofing:

We appreciate the kind review, it was a pleasure working with you on this project! Please let us know if we can be of any help to you in the future! Mike & Lisa Trouern-Trend and the Rhnoback Roofing Team

I would highly recommend Rhinoback for your next roofing project.

Rhino Back was one of the best contractors that I have worked with in a long time. Mike and Josh were very professional as well as there crew. The job was completed in one day, and they even sent someone back the following day to make sure that the cleanup was done to perfection. I received pricing from 4 other contractors and they fell in the middle. I would highly recommend Rhino Back for your next roofing project. Its was nice to work with a company that cares about there customers.

A rating


Testimonial from Steve G.East Granby, CT

Review originally posted on

We would highly recommend this Rhino Back crew to everyone

This is the first time I have been involved with hiring a firm for a big project. The roof is large with a high pitch and several sections. I was really nervous. I have to say the Mike (the owner) made this process so easy and it couldn't have been a better experience. Mike arrived promptly for our initial meeting . He presented himself in a professional, yet friendly manner. Our roofing project was described to us in great detail and he took great care in answering each and every one of our questions. Mike's passion for his job was evident. After selecting Rhino Back to do the job, we were pleased to see that the crew (supervised by Josh who was also great to work with) arrived on time each morning. Care was taken to protect our many plants and the clean-up process was very thorough. Our roof, gutters and skylights look great. We would highly recommend this Rhino Back crew to everyone.

A rating


Testimonial from Micky C.Aster Place, Windsor, CT

Review originally posted on

Response from Rhino-Back Roofing:

Micky, Thank you so much for the great review! We were so happy to be able to help with your roofing project and really enjoyed working with you. Please keep in touch and let us know if there is anything we can do for you in the future. Regards, Mike & Lisa Trouern-Trend and the Rhinoback Roofing Team. For those of you reading this review, Micky contacted us because she was ready to replace the roof on her entire Windsor CT 06095 home, which was about 25 years old and showing signs of wear. After providing a step-by-step explanation of the process and selecting the new shingle color we arrived early the morning that work was scheduled to begin. Our crew began to strip the Aster Place home's roof down to the plywood decking, making sure that the decking was in good condition before we began applying a high-quality Ice and Water Shield on all eaves, valleys, and high risk areas. We also installed 4 new skylights and flashing, and a new bathroom vent. A synthetic underlayment was applied to the remainder of the roof. We then installed lifetime architectural shingles in a Slatestone Gray color that nicely complimented the exterior of the home. Once the work was complete the dumpster and excess materials were hauled away, and our crew began their thorough cleanup of the Windsor CT property. The roof looks fantastic and will provide the home with protection from the elements for many years to come!

Best Experience I've ever had with a contractor.

Workers showed up exactly on time and immediately went to work removing old roof. Started at 7am and had new roof on and cleanup completed before the end of the day. Entire process was fully explained beforehand. Best experience I've ever had with a contractor.

A rating


Testimonial from Raymond W.Saddle Ridge Drive, Simsbury, CT

Review originally posted on

Never have I had a company so concerned for customers and their home.

We recently had the best experience ever with Rhino-Back Roofing! Who ever thought putting a roof on your house and spending tons of $$$ would be great??? We DO. Never have I had a company so concerned for customers and their home. The Rhino-Back guys were professional and courteous and so detail oriented. I did get a few estimates for our job and Rhino-Back fell in the middle, but from a customer service perspective it was above and beyond and worth so much more! Mike came out and spent over 45 minutes explaining the entire project and costs, Josh called the day before and discussed all the details, the job was completed in one day, and the follow-up and cleanup were perfect. We had some snafus in scheduling, dumpster removal, etc but every step of the way, the guys were in constant communication and calls were answered immediately and Josh even came over within 15 minutes to answer some questions. I highly, highly recommend this company as their level of quality and customer service is above and beyond the norm. Thanks Rhino-Back, we’ll recommend you always!


Testimonial from Kathy W.Westborough Drive, Simsbury, CT

Review originally posted on

Response from Rhino-Back Roofing:

Kathy & Peter,-- You are the best! It was such a pleasure to work for you. We do try hard to create a good experience for our customers. So your feed back and gracious compliments mean a lot to the whole team. Let us know how we can help you in any way. Hope to connect again soon!--- Mike & Lisa Trouern-Trend & the Rhino-Back Roofing Team