All Articles for June 2016

Christopher & Jami L. Jun 30, 2016

Michael advised us what was going to happen and when. His team arrived when they said they would. They worked quickly and efficiently. The work was done when Michael told us they’d be done, and they even CLEANED UP after themselves. My wife was enthusiastic about that last part. So much that she noted that she wised I’d clean up after myself the way Rhino-Back Roofing does. And best of all, our roof looks AMAZING. I’ve got three compliments from friends since the work was done and they all wanted to know who did the work! Continue reading »

Frank & Frances V. Jun 30, 2016

They were great. Came on time, finished quickly – earlier than expected. Very professional. Great owners and staff. Easy to contact. They called and kept us informed on every step of the project. A storm was coming in and they stayed late to make sure the project was finished so we would not have problems with leaks. They made sure to cleanup and the workmanship is wonderful. We have dealt with many contractors (fired a few) through the years and Rhino-Back roofing is the best. We would recommend them 100% percent. Great quality, workmanship and they made that we were happy. Continue reading »

Ross & Pat F. Jun 30, 2016

Mike is a thoughtful, hard-working, ambitious, professional businessman. He gives excellent communication about what to expect, about deliveries and about any interference with the schedule due to weather conditions. He and his 6-man crew are dependable, work fast and leave the work area immaculate when job is completed. Mike is very knowledgeable about materials used and explains everything to the customer. We are more than satisfied with this man’s work. Highly recommend the Rhino-Back Roofing. The whole roofing project was completed very quickly. Excellent overall experience. Continue reading »

James & Laura O. Jun 30, 2016

Rhino-Back Roofing was fantastic from start to finish. They spent a lot of time evaluating the job, answering questions, explaining the process and the products they would use. They provided a very detailed estimate. They were able to schedule the job very quickly since it was estimated at a 1/2-day project. They gave us feedback on everything we would need to do to prep for the project – acquiring a dumpster, clearing some trees – and then gave us updates as materials were delivered, followed by check-ins to ensure the materials were correct. The crew is fantastic – very respectful and friendly. They work quickly and efficiently – clearly have been a team for a while. They needed to do some extra repair work once the old roof was removed, and quickly got the materials they needed and made the repairs. Due to that, they thought they might need extra time, but they were still able to finish by the end of the day. Their clean-up was phenomenal – they checked all around the premises for pieces of roofing, nails, etc. They came by to do a walk-around to check on the work. The quality of the roofing materials is fantastic – wish that our whole house had these products! They stayed in touch regarding the warranty papers and even sent a beautiful thank you gift. We would highly recommend Mike Trouern-Trend and Rhino-Back Roofing! Continue reading »

Michael M. Jun 30, 2016

The total roofing experience with Rhino-Back roofing was exceptional. All aspects of the job, from the beginning first home visit from Mike Trouern-Trend to evaluate the project, to the promptness of communication relating to the quoting of the project as well as the final installation were seamless. Progress reports on start dates, and timing came regularly from Mike, and Rhino-Back was able to come earlier than expected and completed the job in just a day and a half. The crew that did the actual installation was professional, courteous, and prompt. When they left the job after the first day, the yard was clear of debris and the unused materials were neatly stacked in the driveway. After completion of the job extra care was taken to look for stray scraps of shingles or nails that might had fallen through the tarps. I could not be more pleased with the roofing experience that Rhino-Back provided for my home. I recommend this company to anyone who is looking for a new roof or partial roof repair if they enjoy professional service, outstanding quality and reasonable pricing. Continue reading »

Bob R. Jun 30, 2016

Recently I had my roof replaced by RHINO-BACK ROOFING. I am more than pleased at the way the roof came out. It is in my estimation a beautiful roof. The entire process from looking over my roof, the estimate, the setup, scheduling, and the actual roof replacement was handled professionally and expertly. Mike Trouern-Trend from Rhino-Back handled the entire job very professionally. He listened to my questions and concerns and handled everything in a courteous and timely manner. I would recommend Rhino-Back Roofing and Mike to anyone needing a roof replacement. In addition to replacing my roof he also replaced my sky-light in my attic. All the work was done to my complete satisfaction. Continue reading »

David & Ellen T. Jun 30, 2016

Rhino-Back Roofing was great. Mike spent a lot of time explaining the process and answering questions to put our mind at ease. He was a super nice person to work with and followed through on everything he said he would do. They were also very competitively priced and the products and workmanship were excellent. We would highly recommend Mike Trouern-Trend and Rhino-Back Roofing! Continue reading »

Stephan A. Jun 30, 2016

What makes for a great roofer? Good price, of course. But the work has to be quality and the materials top notch. They should arrive when they say they will, perform the work in a timely fashion, and clean up the area, leaving it in the condition they found it. If you agree that this describes a great roofer, then you’ve found who you are looking for in Rhino-Back Roofing in Simsbury, CT. They arrived punctually at 7 a.m. with an 8-man crew; had both layers of the old roof off by noon, and by dinner their meticulous clean-up left my property neater than they found it! Plus, they were courteous, attentive to detail, and followed up to make sure nothing had been forgotten. I would unhesitatingly call them again, and am happy to recommend them here. Continue reading »

Jen G. Jun 30, 2016

Mike’s team of roofers were very good. They came, removed the old shingles and put the new one on in a day and left my property spotless. I had been having an issue with leaking around the chimney and they took the time after removing the shingles to let me inspect the plywood to understand what was causing the issue (step flashing and disintegrated ice and water shield after 20 years). I had been set to go with another roofer when Mike happened to contact me and ask me if I was interested in getting a quote for a new roof. His price was in line with other estimates, but I really liked working with Mike because he answered all my questions and didn’t mind that I asked lots of question. And if he didn’t have an answer, he got back to me with an answer. He and Josh were also very good at keeping me posted in terms of start date, delivery of dumpster, etc and they were easy to get a hold of. I would highly recommend Rhino-Back Roofing. Continue reading »

Eric V. Jun 30, 2016

From the initial meeting to educate me on roof shingle replacement to the follow up before starting the job, Mike the owner is the consummate professional. Mike walked me through every detail and didn’t assume I knew or didn’t know anything about my roof. Once his crew showed up, they worked tirelessly throughout the day to complete the job. I have a 2500 sg ft colonial home, so it was realistic to think that if could take two days. Josh the foreman was checking in with me throughout the day, which was a Saturday by the way, to make sure I was happy with everything. Josh showed up the day before to walk me through the process and showed up the Monday after to make sure I was happy with everything. I strongly recommend using these guys, I have had my roof priced from other contractors in the area and in some cases the cost was double. Continue reading »

Richard H. Jun 30, 2016

Mike (owner), Josh (supervisor), and Jessica (office) did an amazing job of marketing and follow through. The whole operation took 3 days, day 1 dumpster & materials arrived, day 2 old roof gone/new roof on, day 3 dumpster gone. Josh did an excellent job of supervision and final touch ups and clean up. The crew did an excellent job. A very professional job by everybody from Rhino Back Roofing. I would recommend them to anybody. Continue reading »

Heather & Sean C. Jun 30, 2016

Rhino Back Roofing was professional from day one. We had several contractors come to our home to inspect our roof and give us estimates for a new roof. Mike did a very complete inspection – far more than the other representatives from other companies. When he was done, he provided us with a very clear estimate for his services. He helped us to understand the entire process and what to expect every step of the way. Despite the difficult spring weather, he was excellent about communicating with us about when he would come to complete the project. When he and his crew arrived, we were very impressed with their quality of work, attention to detail, and seamless teamwork to complete the roof in less than a full day. The crew members were incredible! We have lots of delicate landscaping around our home and we were very concerned about the damage that might occur. When they were done cleaning up, we were astonished to see that nothing was damaged. Removing two layers of shingles and plywood is certainly messy, but their clean up far exceeded my expectations. Mike even came by after the dumpster was removed and did a final clean up and inspection. We have yet to find a nail or shingle around our house. The quality of the roofing materials and the roof guarantee was far better than others offered; yet Mike’s prices were the same as the others. His communication and follow-through also far exceeded my expectations. The final cost was actually a little less than his estimate and we could not be happier with the new roof. Continue reading »

Peggy F. Jun 30, 2016

They replaced my roof and all the wood under the shingles. They did a phenomenal job all in one day. They had 8 people working on it. Everything was done exactly when and how it was described. When at the last minute, I asked for a postponement until a day when we wouldn’t be home to hear all the noise, there was no problem. It looks great and the cleanup was perfect. Continue reading »

Alex Z. Jun 30, 2016

Everyone was very professional from the beginning of the process. The quality of the roof and the work is excellent. They came on time, and everything was done on the same day without any issues. Their customer service is excellent as well. Continue reading »

Charlie P. Jun 30, 2016

Rhino-Back did an excellent job, on time and on budget. They completed the work in one day and did a thorough job of post installation cleanup, even coming back after the job to clean up screened in porch that had roof removal debris in hard to reach places. I would recommend them to anyone who wants the best roofing products installed by a professional, accountable contractor. Continue reading »

Anthony & Ros N. Jun 30, 2016

My wife and I shopped this job the best we could. We requested quotes from four companies for our roof replacement, skylight replacement and chimney repair of which two of the companies were referred by neighbors. Two of the four were not able to quote the chimney repair but the quotes were itemized so we were able to compare apples to apples. The difference between the highest and the lowest was $1,500 on the roof replacement. The shingles offered were Corning and Timberline. We read every review we could find on both and found that Corning had a slight edge because it has a nailing strip. This wasn’t a make or break difference. We had four quotes from well-reviewed and experienced roofing contractors so we based our decision on who we thought would be the most likely to do the best job, expert and clear communication on remedy for existing roof leak and ice damming, the most likely to return to fix a problem, price and value. Rhino-Back Roofing was the clear choice. The job took three days, the roof looks great, the skylights fit perfect and the chimney looks awesome. The service was professional and the cleanup was good. Continue reading »

Jutta G. Jun 30, 2016

Love, love, love my new roof. An investment like this can be rather daunting but Rhino Back Roofing made it to easy. Out of the 5 contractors I reached out to, Mike spent the most time with us. He explained everything in detail, what he recommends, why he uses the products he does and answered all our questions. He is very knowledgeable and you can tell very passionate about his business. The team came and finished the roof in 1.5 days. They worked very hard, were very polite and did a good job cleaning up. The project manager Josh was onsite during the entire job and made sure everything was being done correctly and to answer any of our questions. The tiles we picked out look great on the house: Sedona Canyon. Its hard to tell from looking at a small sample. Mike worked with us, showed us multiple colors and also felt it Sedona Canyon would look good. Highly recommend Rhino Back Roofing. Thank you Mike, Josh and team! Continue reading »

Sandra G. Jun 30, 2016

Spent time figuring out our problem (ice dams and water damage) which happened to be structural. Replaced the roof on the full dormer, correcting the problem and moisture proofing. Done in less than a day and cleaned up as well. Knowledgeable and pleasant to work with. Continue reading »

Stephen J. Jun 30, 2016

Complete roof replacement on 1904 home in historic district. Cedar shakes under two layers of asphalt removed, complete new decking, ice and water shield, replaced flashing where needed. Complex job, lots of dormers and odd angles. Mike and his crew were professional, thorough, punctual and efficient. The whole thing finished on budget and on schedule. When we encountered an unanticipated situation, they worked with us to find an economical and effective solution. I felt like part of the process from start to finish. All aspects were explained thoroughly from the day of the estimate, which was much appreciated. They cleaned up the site very well when finished. They showed up,when they said they would, and finished when they said they would. All around a very positive experience. Continue reading »

Ellen & Tom A. Jun 30, 2016

I just want to give a shout out to Rhino Back Roofing. We hired them to do a new roof and even though the job was complicated by our home’s structural problems, they took it in stride and were wonderful with communication. The crew was friendly, hardworking and professional. The site manager was great!! Thanks Mike And company! Continue reading »

Lacey H. Jun 30, 2016

I’m so glad to be a part of SMU. After a handful of roofing contractors fell through I came to you for guidance then Rhino Back Roofing came to my rescue. The next day after contacting them, they came out to access my situation and offered great advice! Not to mention the customer service was amazing! Thank you! Continue reading »

Jami H. Jun 30, 2016

Lisa Trouern-Trend and her husband Mike, own Rhino Back Roofing, a local family company. They did my roof in September and were affordable and GREAT to work with. We were in a similar situation and Mike walked us through all of our options. Highly recommend. Continue reading »

Michelle V. Jun 30, 2016

Shout out to local family business, Rhino Roofing, who just put a new roof on for us. Quick, courteous, professional staff…and the roof looks great. Thank you!!! Continue reading »

Heather C. Jun 30, 2016

We just had our roof done by Rhino Back Roofing and I had to give a shout out for them. Professional from the start to the end. High quality initial inspection, great shingle quality, stunning install, great prices, efficient and polite crew, immaculate clean-up and fantastic communication all the way through. If you need a new roof, I could not recommend them more strongly. Continue reading »

Robert C. Jun 30, 2016

Our experience with Rhino Back Roofing almost seemed too good to be true. That feeling prevailed from the point when Mike arrived (right on time) for our estimate to the final walk-around inspection with the project manager, Josh, to assure that we were completely satisfied with our new roof installation. Mike spent far more time with us during the estimate than any other contractor. After doing a thorough inspection and measurement of our roof edges, roof surfaces, perimeter trim, and fascia boards he sat down with us and went through what materials would be used and why and walked us through the old roof removal, repair measures, and new roof installation. He answered our questions in a professional and knowledgeable manner then stepped out to his car to work up our estimate. Several minutes later he knocked on the door and handed us a printed and very detailed estimate that was competitive with other estimates we had received. Everything happened when and how it was promised. The installation crew was amazing. They were efficient and hard working. The on-site carpenter replaced all the rotted fascia, soffits, and trim while the crew installed the full perimeter drip edge and underlayment materials exactly as specified. The roof area around the chimney was waterproofed, the chimney was re-leaded and then the new roof shingles were installed. During the entire process, the crew was all business; each member seemed to know exactly where he needed to be and what to do, so things moved very quickly. Clean up was thorough. The driveway and lawn were swept and raked until there was no debris visible. Finally, a magnetic roller was run up and down the driveway and all around the house multiple times to pick up any roofing nails that might be left on the ground. We are very pleased with our new roof! Having watched the entire installation process, we can say that everything we asked for was done perfectly and every part of the roof system was installed with meticulous care. If you’re looking for excellent customer service and a quality roof, we would enthusiastically recommend Rhino Back Roofing. Continue reading »

Pamala C. Jun 30, 2016

Everything went well. Mike was even patient when we changed a few items a few times. He worked with us the entire time. We felt confident in their ability to meet our expectations and they did. The clean up was also excellent. They even sent someone back after to triple check for remaining nails. Excellent work all around. Their entire crew and personnel were very professional and pleasant to work with. Continue reading »

Deb T. Jun 30, 2016

Mike and his entire team were professional, punctual, and they did an overall great job. I love my new roof! Continue reading »

Marialta S. Jun 30, 2016

Provided a new roof. Stripped off 2 layers of shingles. Installed 2 new skylights and re-flashed others. Did a fabulous job, showed up on time, finished on time. CLEANED UP! Continue reading »

Eliza F. Jun 30, 2016

I am a big fan of this family owned business. We just had our roof done by them. They were easy to work with, competitively priced and superior in their workmanship in every way. They were fast, clean, trustworthy and skilled. Can’t say enough what a great job they did. They showed up when they said they would. We had no headaches, no complaints. Continue reading »

Carol G. Jun 30, 2016

I selected this company because of the quality and appearance of the materials (Corning). The project leader was great to work with and the worker were very professional and hard working. To top it off the cost was reasonable and competitive with other quotes I received Continue reading »

Robin W. Jun 30, 2016

Great service from beginning to end. Mike gave a very complete explanation of all services to be performed and their prices were very competitive. The job was completed by a talented crew and our new roof looks great. The cleanup was remarkable! I recommend Rhino-Back Roofing without reservation. Continue reading »

Andrew S. Jun 30, 2016

The experience was outstanding from beginning to end. The work was done in a single day which was amazing. The cleanup was good and pretty thorough. And the roof looks beautiful. We’d highly recommend Rhino Back Roofing. Continue reading »

Marci E. Jun 30, 2016

Excellent service excellent roofing job great price. Continue reading »

Mike & Lyda S. Jun 30, 2016

Mike and Josh and their team came out and replaced our roof in a day. They did and excellent and professional job, at a good rate. Continue reading »

Kevin & Stephanie O. Jun 30, 2016

Mike & Josh at Rhino-Back were outstanding to work with. We were closing on a home in Simsbury and discovered it needed a new roof. Mike went out to look the very next day to give an assessment – knowing that we were under a tight deadline with our close and with a snow storm on the way. He did an excellent job clearly explaining all of the work he was going to do, and kept in touch every step of the way. Josh was able to start and finish putting our roof on two days after we closed on the house and the day before the snow hit – it was the quickest, cleanest job I’ve ever seen, and we couldn’t be happier with the way it came out. We would definitely recommend Rhino-Back to anyone. Continue reading »

Rodrigo & Maura G. Jun 30, 2016

I was very pleased and amazed with the whole experience. Mike and team went above and beyond my expectations. Job was done on time and quality and took the time to assure all my questions and concerns were answered. Aside from being knowledgeable in roofing they demonstrated superior customer service (even interested in my feedback for improvement). I recommend them without hesitation to anyone needing roofing service. Thanks again for a great experience and wish Rhino-Back Roofing much success in the future. Continue reading »

Jerry & Chris S. Jun 30, 2016

We decided to replace our existing roof so we contacted three local area contractors. One was more of larger company doing roofing all over CT, the other two were local guys. The larger company gave us a solid quote, but the person who came and looked at the roof was a total salesman. We had some questions about the roof that he could not answer but said he would have someone call us. The other local guy missed the scheduled time then did a drive by the house, providing a good quote, but never even talked to us. Then there was Mike from Rhino. Mike showed up on-time and was very friendly. He looked over the whole roof and even went into the attic to get a good feel for the job. He then spent about an hour taking us through the job, answering all our questions right on the spot. It was obvious he knew his stuff! Gave us outstanding advise that kept us from spending on unneeded modifications to the roof. Mike gave us a very solid quote. He was not as cheap as the larger company, but it was clear we would get an outstanding product from him and his team. I think that the other company was making up the costs on ridge vents along with some other cost cutting adjustments that Mike advised against. We took Mike’s advice and could not be happier. Josh, Mikes project manager was awesome. The team showed up on-time and knocked out the job in two days and we have a big house. They were so friendly and helpful, we cannot say enough positive things about the guys. As for the roof, it looks awesome!! Mike helped us pick the color and he was spot on! We love it! 10 for 10 for Rhino-back roofing – the entire team. It was worth paying a bit more for such quality work and advice. Continue reading »

Trey & Kim S. Jun 30, 2016

We just had our roof done, and were very pleased with RhinoBack. Mike and his team were great to work with and followed through to make sure we were completely satisfied with the new roof – even after paid in full. They were very responsive and came back a couple of times to make sure they cleaned everything up (had to wait for the snow to melt on the ground). We got several quotes for our roof, but I’m glad we went with RhinoBack and would absolutely recommend them to friends. Continue reading »

Doreen C. Jun 30, 2016

Very professional , and pleasant to work with. Crew came after dumpster delivered, and they worked all day, prepared the house with tarp to cover shrubs, and cleaned up all day after themselves . Very attentive to your needs, and very helpful thru the first interview with Mike, who took the time to show me the whole process, and got me in as soon as possible, as I had a leak. Josh, the supervisor, was in and out all day, and very helpful, too. I have lived in my home 40yrs and this is my 3 roof. Never felt so confident, that this was the best job ever. Thanks Mike. Continue reading »

David T. Jun 30, 2016

They did a great job. They deserve to have good feedback. I was satisfied that they knew about the problems with my roof. They did the preliminary checkup in a much more thorough manner than any other company. Rhino came in and told me up front what the problems were and what they could do. My house was built in 1938, but they were able to assess it very quickly and correctly. I would like to recognize Mike, the installer, and Josh, the foreman. They are both very open, straightforward, and did a good job. I don’t normally do these things, did such a good job that I wanted to make sure they got my positive feedback. Continue reading »

Stacy G. Jun 30, 2016

Rhino-Back Roofing is the best! The job came out great and the price was more than fair. From beginning to end, the whole experience was great. Thanks again to Mike, Josh and the whole crew! I would recommend your company to anyone! Continue reading »

The house looks great! Jun 30, 2016

We completely stripped the existing roof and installed a new architectural shingle roofing system. Continue reading »

Sheri M. Jun 30, 2016

Finally after 28 years I needed a new roof and wanted a professional reputable local contractor. I met with 3 other area contractors in addition to Mike from Rhino Roofing, Simsbury,CT. I settled on Rhino roof company for my project and am extremely glad I did. The workmanship, crew, professionalism, knowledge & follow up by Mike & his staff from Rhino was exceptional, smooth & stress free. I highly recommend Mike & the staff at Rhino Back Roofing. After all my research I am convinced Rhino Back Roofing is the cream of the crop!!!! Save yourself time & energy call Mike & choose Rhino Back Roofing, Simsbury,CT …….I did! Continue reading »

Koren M. Jun 14, 2016

We highly recommend Rhino-Back Roofing! Mike Trouern-Trend and his team were fantastic. We had 3 other contractors look at our roof before choosing Rhino-Back, and we have no doubt we made the right decision! Part of our roof is a low pitch that was added onto the house- the roof installed on this part of the house was designed for a steeper pitch, and we had some leaking in the fall… Mike came over as a courtesy and helped us come up with a solution at that time, which got us through the winter with no issues. This spring, Rhino-back replaced our entire roofing system. Most of the house was shingles- we had a rubber roof installed on the low pitch section. Rhino-Back’s team was quick, courteous, and cleaned up after themselves…. not to mention the new roof looks great! They followed up to make sure the property was spotless and we were satisfied- which it was and we certainly were! Save yourself the headache of trying to find the right roofing contractor and call Rhino-back! Continue reading »

Bill & Mary S. Jun 14, 2016

I am very happy that I chose Rhino Back Roofing to replace my roof. From the estimate to the project’s completion and follow up Rhino Back provided excellent service. Mike’s informative overview of the project process and materials used was a step above his competition in terms of detail and genuine attentiveness to my questions. He also scheduled the project to meet my time schedule. The project itself was completed quickly and professionally by six of the hardest working people I have ever seen. Josh, their foreman, carefully supervised his crew and checked in with me to answer any questions I had. Indeed, Josh and Mike’s affability were significant in making the project go smoothly and with a minimum of stress. At this time I am comfortable recommending Rhino Back Roofing without qualification. I think you will find that they go the extra mile to satisfy their customers. Continue reading »

Bottom line- the house look awesome! Jun 14, 2016

So they decided on using a really cool shingle color for the Owens Corning Duration Designer Color line called Sedona Canyon. Continue reading »

Chris & Lou H. Jun 14, 2016

HIGHLY RECOMMEND!!! Great communication, pricing and quality work. Durning the project was kept updated. Crew was respectful, did excellent work, and cleaned up after themselves. Minimal disruption to our day. Professional and honest! Great experience and beautiful end results. Continue reading »

Lois W. Jun 14, 2016

Mike did a great job selecting the appropriate color tiles. The timeline of the project was laid out and all deadlines were met or exceeded. The new roof sections were seamlessly matched to the existing roof–the workmanship is excellent The cleanup was impeccable. The entire team was very professional and great to work with. I highly recommend Rhino Back. Continue reading »

Kevin H. Jun 14, 2016

They provided quality service. They’re a professional group that I would do business with again any day of the week! Continue reading »

Jaime H. Jun 14, 2016

Mike and his team are awesome…highly recommend! We needed a new roof last year after it was damaged from the terrible winter weather. We had leaking in our kitchen and ice dams all over the roof. We looked at a few companies before deciding to use Mike and his team. Mike seemed like he truly cared and didn’t treat us as just a number. He was very thorough with his estimate, answered all the questions we had, and even helped us provide the necessary info to our insurance company. Their quality of work was excellent and the job was done in two days. Mike even came back a few times to check and make sure everything was as it should be and our rain guard was working properly. Highly recommend them…look no further, Mike’s your guy! Continue reading »

Roofing Project to Address Winter Leaks Jun 14, 2016

The roof deck was in fairly good condition, but there where several areas on the lower 1st floor roofs that where leaking, especially in the winter. Continue reading »

Jennifer S. Jun 14, 2016

Mike was efficient from the time we had our first meeting. He set all expectations and there were no surprises. From project time to dumpster drop off and pick up to clean up . This was a big job and it took 2 days. I was around for most of it and it was a pleasant experience! They all work very hard. Josh was supervising and did not miss a beat. He answered all questions. Marcos and his team were professional , respectful and extremely diligent. Mike runs a great company and treats his employees with respect. Looking forward to easier winters. Thank you for our new roof and skylights!! Continue reading »